Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

BELLA SACCENTO

San Diego,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Sales Representative

Elite SD Inc.
05.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through networking and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Food Service Worker

Firehouse Subs
03.2023 - Current
  • Practiced safe food-handling practices and observed all sanitation protocols
  • Assisted kitchen staff in operating equipment to slice, mix, or cook assigned recipes; promoting smooth food preparation
  • Took orders and recommended items to provide excellent customer service and enhance dining experience
  • Assisted in setup and breakdown of food service stations to facilitate smooth operations
  • Received and handled customer complaints in line with company procedure
  • Communicated clearly with team members and customers to create friendly rapport

Food Service Worker

Robeks Fresh Juices & Smoothies
09.2022 - 12.2022
  • Maintained freshness and reduced waste by storing perishable items in temperature-controlled spaces
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport and consumption
  • Operated POS system to place customer orders, accept payments, and issue receipts
  • Performed frequent washing and sanitizing of food areas, food preparation tools, and hands to maintain a safe and clean environment
  • Carried out opening and closing procedures to supervisor's standard
  • Demonstrated understanding of menu items to explain ingredients and preparation methods to guests

Education

HIGH SCHOOL DIPLOMA -

Mira Mesa High School
San Diego, CA
06.2024

Skills

  • Customer relations
  • Health code compliance
  • Payment processing
  • Food preparation
  • Guest complaint resolution
  • Menu memorization
  • Answer telephone calls
  • Interpersonal communication skills
  • Product and service knowledge
  • Sales closing

Additional Information

Mira Mesa High School Cheerleading: Competition team 3 years, Sideline team 4 years.

Mira Mesa High School Athletic Training Team 2 years, Associations Secretary in 2023.

Attended Miramar College business course.

CSUSM pre-grad business program.

Timeline

Sales Representative

Elite SD Inc.
05.2024 - Current

Food Service Worker

Firehouse Subs
03.2023 - Current

Food Service Worker

Robeks Fresh Juices & Smoothies
09.2022 - 12.2022

HIGH SCHOOL DIPLOMA -

Mira Mesa High School

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