Bella Vega
Spokane Valley,WA
Summary
I am a driven individual, who has detail-oriented skills with a proven track record at Spokane County Volunteer Lawyers Program, adept at multitasking and possessing strong computer skills. I am a hardworking professional with experience in office operations, administrative support, and customer service. I'm highly organized and self-motivated with excellent communication and interpersonal skills. I have demonstrated ability to prioritize tasks and meet deadlines. I am excelled in a fast-paced environment, achieving seamless coordination of court appearances and fostering vital connections. I am also highly skilled in handling customer inquiries, resolving customer issues, and providing excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Program Assistant
Spokane county Volunteer Lawyers Program
2023.01 - Current
- Attend court 3xs a week for Family Law and Consumer Law Assistance
- Network with organizations and attorneys
- Enforced compliance with program regulations and guidelines
- Developed and maintained filing systems for program documents and records.
Lead Preschool Teacher
Green gables children learning center
2020.07 - 2022.12
- Organized events such as conferences, community outreach events, auction, and award ceremony's
- Provided administrative assistance to program managers to ensure successful completion of program objectives
- Assisted with maintaining customer and attorney engagement via calls, mailings, and interoffice correspondence
- Incorporated music, art, drama and movement into daily lessons in order to engage young learners
- Developed lesson plans that were tailored to meet the individual needs of each child in order to maximize their educational potential
- Maintained accurate records of student progress including assessments, observations, and anecdotal notes.
Front Desk Receptionist
La Quinta Inns & Suites
2019.07 - 2020.03
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Performed data entry and administrative duties such as filing, scanning documents, updating databases.
Customer Service Associate
Fanaorma Bungee
2019.01 - 2019.07
- Displayed professionalism when dealing with difficult customers by remaining calm under pressure
- Employed active listening techniques to understand customers' needs and provide appropriate solutions
- Provided excellent customer service in a fast-paced call center environment, responding to inquiries and resolving customer issues quickly and efficiently
- Mentored and trained new employees on company policies and procedures.
Manager
Dairy Queen
2018.06 - 2018.10
- Monitored team productivity and performance to support goals
- Utilized strong analytical and problem-solving skills to address operational issues.
Education
B.S Criminal Justice in Cybercrime and Security -
Colorado Technical University-Online
Colorado Springs, CO10.2022
High School Diploma -
Sarasota High School
Sarasota, FL05.2018
Skills
- Strong Work-Ethic
- Ability to work in fast-paced environment
- Efficiently complete task
- Analysis skills
- Computer skills
- Customer Service
- Reporting Writing
- Coordination
- Data Entry
- Multitasking and organization
- Operating System Knowledge
- Telecommunications
Certification
CPR, 08/01/21 - 08/01/25
Personal Information
Willing To Relocate: Anywhere
References
- Erin Adler, Executive Director, Spokane County Bar Association-VLP, (415) 378-4320, Director@spokanebar.org
- Charity Rotinski, Program Coordinator, Volunteer Lawyers Program- SCBA, (509) 477-6122, VLPCoordinator@spokanebar.org
- Andrew Fannin, Owner, Fanorama Bungee, (850) 226-9331, fannin.andrew@icloud.com
Timeline
Legal Program Assistant
Spokane county Volunteer Lawyers Program
2023.01 - Current
Lead Preschool Teacher
Green gables children learning center
2020.07 - 2022.12
Front Desk Receptionist
La Quinta Inns & Suites
2019.07 - 2020.03
Customer Service Associate
Fanaorma Bungee
2019.01 - 2019.07
Manager
Dairy Queen
2018.06 - 2018.10
B.S Criminal Justice in Cybercrime and Security -
Colorado Technical University-Online
High School Diploma -
Sarasota High School
CPR, 08/01/21 - 08/01/25
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