Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Bella Zeise

Saint Paul,Minnesota

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Waitress

Dalles House
Saint Croix Falls, WI
04.2022 - Current
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.

CSR

Wild Mountain Taylors Falls Recreation
Taylors Falls, MN
10.2021 - 04.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Provided ongoing guest service.

CSR

Dominos Pizza Inc.
Lindstrom, Minnesota
09.2020 - 10.2021
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded proactively and positively to rapid change.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Surpassed sales goals through implementation of effective marketing strategies.

Education

High School Diploma -

Chisago Lakes Highschool
Chisago City
09.2018 - 06.2022

Skills

Menu memorization

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Timeline

Waitress

Dalles House
04.2022 - Current

CSR

Wild Mountain Taylors Falls Recreation
10.2021 - 04.2022

CSR

Dominos Pizza Inc.
09.2020 - 10.2021

High School Diploma -

Chisago Lakes Highschool
09.2018 - 06.2022

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Bella Zeise