Communication- between business and customer and within the company as well.
People skills- I can adapt to their flow of conversation and topics while maintaining a professional and to-the-point interaction.
Work ethic is very important to me. I believe in hard work and doing a good job the first time around.
Window cleaning requires hard work, attention to detail, dealing with the public. It requires adaptability for a constantly changing and challenging environment as far as the windows being cleaned, surrounding area and the customers. All while keeping safety a priority.
I am always ready to learn and develop new skills.
Work History
Barista Trainer
1 Year 10 Months
Starbucks | 11.2024 - Current
I train the new employees by providing clear instruction, hands-on coaching, and constructive feedback. Showing them tasks all depending on their needs as they learn the skills for the position and adjust to their new environment .
I strive to demonstrate leadership by serving as a reliable resource for my coworkers and maintaining the high standards of quality, efficiency, and customer service.
The job requires me to managing multiple priorities in a fast-paced environment while maintaining accuracy, organization, and attention to detail.
A key part of the job is build strong relationships with customers and coworkers through communication, active listening, and a solution-oriented approach.
I address and resolve customer concerns and find solutions while maintaining good relations.
There is emphasis on working with my team members to coordinate daily tasks and meet the company needs.
Handling all forms of payment transactions and maintaining accountability for financial accuracy and company procedures.
All while adapting quickly to changing priorities and supporting team members during high-volume periods.
Starbucks #62621 Trustmark
Professional Window Cleaner
4 Years 4 Months
Pane Management | 07.2020 - 11.2024
Handled invoicing and billing processes while maintaining accurate records and on time payments.
Aimed to provide good customer service and build positive relationships with clients.
Scheduled and coordinated customer appointments based on both customer and business availability and needs.
Collected payments while maintaining a professional and welcoming customer experience.
Hands on hard work, attention to detail while cleaning, from regular maintenance to construction clean-up.
Cleaner
7 Months
Nicholle Maddox | 03.2024 - 10.2024
Provided a monthly and as-needed deep cleaning and organization for a busy family.
Maintained cleanliness by scrubbing and straightening up often overlooked areas with a firm attention to detail.
Provided assistance with farm-related tasks, including modifications to the chicken coop.
Was also trusted to look after the animals and house when the family was out of town.
Lawn Mower
7 Months
Frankie Maddox | 03.2024 - 10.2024
Maintained a 2-acre lot through regular mowing and trimming on a monthly and as-needed basis.
Focused on detail to make the lot look clean and nice while being mindful of nearby animals and environmental challenges Such as holes, drop offs by ponds and wasps.
Operated a zero-turn mower efficiently.
Education
High school
Penn foster online high school | Scranton, PA | 09.2026
Skills
Curiosity
Adaptability
Continuous improvement
Teamwork
Active learning
Coaching skills
Creativity
Patience
Organizational skills
Communication skills
Customer service
Cleanliness standards
Certification
Driver's License, December 2024 to September 2026, I will be getting my updated license on 9/15/2026
Interests
I enjoy all kinds of arts and crafts like drawing
painting and sewing. I also enjoy gardening and keeping up with plants. I enjoy reading. And I love animals and music.
Personal Information
Work Permit: Authorized to work in the US for any employer