LUISA GARCIA CEBALLOS
San Jose,CA
Summary
Proficient server with a solid background in busy restaurant operations, focused on delivering high-quality guest service and supporting team collaboration. Strong capabilities in order processing, upselling, and maintaining cleanliness. Aims to elevate customer satisfaction through exceptional dining experiences.
Overview
3
3
years of professional experience
Work History
Shift Lead & Barista
Blue Bottle Coffee
Bay Area, United States
01.2024 - Current
- Supervise and support a team of baristas to ensure smooth daily operations.
- Deliver exceptional customer service, resolving issues promptly and effectively.
- Train and onboard new team members, fostering a collaborative work environment.
- Manage inventory, ordering supplies as needed to maintain workflow.
- Assist in scheduling and operational planning to meet store goals.
Server
Olla Cocina
San Jose, United States
01.2022 - 02.2025
- Coordinated with kitchen staff to deliver exceptional table service and seamless dining experiences.
- Trained and supported team members to uphold high service standards and efficiency.
- Resolved customer concerns promptly, ensuring satisfaction and fostering positive guest experiences.
Server Assistant Manager
Pelicana Chicken
Cupertino, CA
03.2023 - 02.2024
- Monitored safety procedures and equipment to promote safe working conditions.
- Stayed informed about daily specials, new menu items, promotions.
- Resolved customer complaints efficiently while upholding professionalism.
Education
International Business -
Greystone Collage
Melbourne, Australia01.2022
Industrial Design -
Universidad Pontificia Bolivariana
Medellin, Colombia01.2017
Skills
- Fast Learner
- Leadership
- Adaptability
- Customer Service
- Curiosity
- Passionate
- Self Motivation
- Team Working
- Hard Work and Dedication
- Communication Skills
Languages
- English
- Spanish
Details - Location
San Jose, CA, United States
Timeline
Shift Lead & Barista
Blue Bottle Coffee
01.2024 - Current
Server Assistant Manager
Pelicana Chicken
03.2023 - 02.2024
Server
Olla Cocina
01.2022 - 02.2025
International Business -
Greystone Collage
Industrial Design -
Universidad Pontificia Bolivariana
Similar Profiles
Jatasia JonesJatasia Jones
Commissary Team Lead at Blue Bottle CoffeeCommissary Team Lead at Blue Bottle Coffee
Ivan GarciaIvan Garcia
Facilities Manager at Blue Bottle CoffeeFacilities Manager at Blue Bottle Coffee
Sydney GravesSydney Graves
Shift Supervisor at Blue Bottle CoffeeShift Supervisor at Blue Bottle Coffee
Abraham ContrerasAbraham Contreras
Telecommunication Foremen Lineworker at Fibertel, LLC Quanta ServicesTelecommunication Foremen Lineworker at Fibertel, LLC Quanta Services
Martha Chavez FloresMartha Chavez Flores
Tester 1 at JabilTester 1 at Jabil