Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Languages
Timeline
Generic

Kali Short

Mineola,TX

Summary

Offering strong interpersonal skills and commitment to creating positive atmosphere, eager to learn and grow within dynamic environment. Brings foundational understanding of customer service and ability to quickly master new skills. Ready to use and develop excellent communication and organization skills in the workforce.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista Shift Lead

Scooter's Coffee
09.2023 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Supervised team of 4-6 staff members on shift.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Served customers quickly and efficiently.
  • Promoted a safe work environment by adhering to health department regulations and company safety guidelines at all times.
  • Initiated loyalty program, increasing repeat customer visits.
  • Monitored food inventory and supplies to prevent waste.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and station areas.
  • Built relationships with customers to encourage repeat business.
  • Received consistent positive feedback from customers regarding exceptional service and beverage quality.

Food Service Leader

Splash Kingdom Paradise Island
05.2023 - 08.2023
  • Ensured compliance with local health codes through strict adherence to sanitation guidelines and regular inspections.
  • Streamlined food preparation processes to reduce wait times and ensure timely delivery of orders.
  • Monitored temperatures on serving line and refrigerator equipment to promote proper food storage and safety.
  • Monitored food safety practices and enforced adherence to established policies, ensuring a consistently safe dining experience for customers.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Prepped food for daily food service.
  • Sanitized and cleaned counters, shelves, floors and food service equipment.

Education

High School Diploma -

Boswell High School
Fort Worth, TX
05.2022

Skills

  • Leadership
  • Reliable
  • Responsible
  • Determined
  • Driven to climb the ladder
  • Teamwork and Collaboration
  • Multitasking
  • Bilingual
  • Team Player
  • Fast Learner
  • Willing to learn and try new things
  • Food Safety Compliance
  • Cash Handling
  • Food and Beverage Service
  • Customer Service

Accomplishments

  • Got promoted to shift lead within 2-3 months from both of my previous jobs due to my outstanding hard work, determination, punctuality, and skills.

References

  • Brittaney Freeman, Scooter's Coffee Manager, (903) 376-3036
  • Heather Graham, Food Service Manager at Splash Kingdom, (903) 519-5391
  • Katie Keyes, Advanced Chemistry, Student Council Advisor, kkeyes@ems-isd.net, (817) 602-7652
  • Tamara Taylor, CTE Teacher, FCCLA Advisor, ttaylor@ems-isd.net

Certification

  • Texas Food Handler Certification Course, Full Schedule LLC, 2024 January (Expires 2026)

Languages

Spanish
Native or Bilingual

Timeline

Barista Shift Lead

Scooter's Coffee
09.2023 - 10.2024

Food Service Leader

Splash Kingdom Paradise Island
05.2023 - 08.2023

High School Diploma -

Boswell High School

Similar Profiles

CREATE PROFILE
Kali Short