Bellanira Borjas
Dallas,TX
Summary
Dynamic and results-driven professional with extensive experience at Amazon Flex, excelling in route optimization and customer service. Proven ability to enhance operational efficiency through effective inventory management and teamwork. Bilingual in Spanish and English, adept at multitasking and maintaining safety protocols while ensuring timely package delivery and high customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Package Delivery Driver
Amazon Flex
Dallas, Texas
07.2024 - Current
- Executed on-time delivery of packages while adhering to designated schedules.
- Utilized GPS technology to optimize routes for efficient package transport.
- Adapted to fluctuating delivery schedules and adverse weather conditions.
- Ensured secure loading and unloading of cargo, maintaining high safety standards.
- Maintained valid driver's license, registration, and insurance per local regulations.
- Communicated with customers regarding delivery status and resolved inquiries promptly.
- Managed customer concerns during delivery interactions to ensure satisfaction.
- Adhered strictly to traffic laws and followed all safety protocols.
Warehouse Worker
Amazon
Wilmer, Texas
08.2023 - 07.2024
- Operated warehouse equipment to efficiently move, sort, and organize inventory.
- Sorted and packaged products for timely shipment to customers.
- Conducted regular inventory checks to maintain accurate stock levels.
- Collaborated with colleagues to optimize workflow and enhance operational efficiency.
- Assisted team members in safely lifting and transporting heavy items.
- Maintained cleanliness of work areas to ensure a secure environment.
- Utilized handheld scanners to track inventory during receiving processes.
- Loaded and unloaded trucks using hand-trucks, pallet jacks, and forklifts.
Crew Member
Popeyes® Louisana Kitchen
Dallas, Texas
08.2020 - 08.2021
- Efficiently processed customer transactions in busy retail environment.
- Managed cash register, ensuring balanced cash drawers during shifts.
- Provided exceptional service support by assisting customers with inquiries.
- Handled returns and exchanges per company policies to enhance satisfaction.
- Collaborated with team members to uphold cleanliness and organization standards.
- Operated POS system for processing cash, credit, and check payments.
- Maintained clean checkout area, including registers and countertops.
- Executed additional duties as assigned by management to support operations.
Warehouse Worker
Chewy Fulfillment
Dallas, Texas
07.2020 - 03.2021
- Operated warehouse equipment to efficiently move and organize inventory.
- Sorted and packaged products for timely customer shipments.
- Conducted regular inventory checks to ensure accurate stock levels.
- Collaborated with colleagues to optimize workflows and enhance efficiency.
- Utilized handheld scanners to track items during receiving process.
- Maintained clean workstations and organized storage areas to promote safety.
- Loaded and unloaded trucks using pallet jacks, hand-trucks, and forklifts.
- Inspected damaged goods prior to disposal or return to vendor.
Education
High School Diploma -
Evolution Academy
Richardson, TX05-2014
Skills
- Route optimization and GPS planning
- Inventory management
- Safety protocols and compliance
- Customer service and communication
- Attention to detail
- Pallet jack operation
- Order picking and tracking
- Team collaboration and problem-solving
- Loading and unloading shipments
- Barcode scanning
- Multitasking and organization
- Bilingual in Spanish and English
- Order fulfillment strategies
- Food preparation techniques
- Cleaning and sanitizing processes
- Cash handling procedures
Languages
spanish
Professional
English
Professional
Certification
Facialist/Esthetician June 24,2025
References
References available upon request.
Timeline
Package Delivery Driver
Amazon Flex
07.2024 - Current
Warehouse Worker
Amazon
08.2023 - 07.2024
Crew Member
Popeyes® Louisana Kitchen
08.2020 - 08.2021
Warehouse Worker
Chewy Fulfillment
07.2020 - 03.2021
High School Diploma -
Evolution Academy