Johnny Philip Pilliod
Clearwater
Summary
Experienced package delivery driver with a strong background in route optimization and logistics management at Veho. Achievements include significant improvements in delivery efficiency and customer satisfaction through effective communication and attention to detail. Proven ability to maintain safety compliance while executing timely deliveries in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Package Delivery Driver
Veho
Tampa
02.2024 - Current
- Optimized delivery routes by organizing packages based on size and stop number.
- Ensured compliance with safety protocols after scanning and labeling of packages.
- Executed package deliveries to designated addresses, returning undeliverable items to warehouse.
Personal Shopper
Instacart
Clearwater
02.2020 - Current
- Chosen orders strategically, prioritizing convenient locations and competitive pay rates for improved service outcomes.
- Ensured customer satisfaction by meticulously shopping for requested groceries.
- Notified customers promptly about missing items via calls and texts.
- Verified accuracy of orders and ensured swift checkout.
- Delivered customer items swiftly, maintaining adherence to their specified guidelines.
Education
Bachelor of Arts And Sciences (Cum Laude) - Psychology
Texas Tech University
Lubbock, TX08-2005
Skills
- Route optimization and planning
- Logistics management
- Safety compliance
- Inventory control
- Customer communication
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Warehouse operations
- Package handling
- GPS navigation
- Lifting techniques
- Area zoning
- Vehicle maintenance
- Adaptability
- Reliability
Accomplishments
- 100% Same Day Delivery Rate for Veho package driver deliver (78 routes, 2,907 packages)
- 100% Instructions followed for Veho package driver delivery (78 routes, 2,907 packages)
- 4.7/5 Customer Satisfaction for Veho package driver delivery (78 routes, 2,907 packages)
- 4.97 Customer Rating based on last 98 orders for Instacart
- 6,882 Instcart orders completed since Feb 2020
Timeline
Package Delivery Driver
Veho
02.2024 - Current
Personal Shopper
Instacart
02.2020 - Current
Bachelor of Arts And Sciences (Cum Laude) - Psychology
Texas Tech University
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