Belén Emilce Molina López
Charleston,SC
Overview
16
16
years of professional experience
Work History
Supervisor
Hotel Aloft
04.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Housekeeper
Hotel Aloft
04.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Personnel Manager
Paola Distribución
02.2009 - 11.2022
- Collaborated with department heads to address staffing needs proactively, optimizing productivity across the organization.
- Mediated conflict resolution sessions between employees as needed, fostering a harmonious work environment built on mutual respect.
- Organized company-wide events and gatherings that strengthened employee morale and fostered a sense of community within the organization.
- Developed effective onboarding programs for new hires, resulting in smoother transitions into company culture.
Education
Administración -
María Inmaculada
Barranquilla Colombia 01.2014
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
Hotel Aloft
04.2023 - Current
Housekeeper
Hotel Aloft
04.2023 - Current
Personnel Manager
Paola Distribución
02.2009 - 11.2022
Administración -
María Inmaculada