Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Benjamin Cornelius

Domino's Pizza
San Antonio,Texas
4
Languages
1
Certification
2
years of professional experience

Bilingual customer service professional skilled in data entry and team collaboration. Successfully trained new employees and streamlined order fulfillment processes, contributing to improved service delivery and customer retention rates.

Work History

Team Lead

10 Months
Domino's Pizza | 10.2025 - 08.2026
  • Assisted customers with inquiries and order placements or directed them to a team member who knew more than I did.
  • Processed transactions accurately using point-of-sale systems for efficient service delivery.
  • Resolved customer complaints promptly, enhancing satisfaction and retention rates.
  • Collaborated with team members to streamline order fulfillment and improve speed of service.
  • As a CSR for Domino's, we're expected to handle the assembly and cooking of food, following proper procedures.
  • Led team in maintaining high standards of food safety and quality.
  • Trained new staff on operational procedures and customer service techniques.

Bilingual CSR

3 Months
Domino's Pizza | 07.2025 - 10.2025
  • Resolved customer inquiries through effective communication in English and ASL and an understanding of Spanish and French.
  • Maintained product knowledge to provide accurate information to customers.
  • Processed orders accurately using POS systems to enhance efficiency.
  • Managed customer complaints with empathy, ensuring positive resolution experiences.
  • Collaborated with team members to streamline operations during peak hours.

Curbie

5 Months
HEB Grocery Store | 10.2024 - 03.2025
  • Brought groceries to customer's vehicles and arranged them according to HEB guidelines or customer's preference.
  • Handled verifying identity cards for alcohol purchases.
  • HEB required me to get the TABC seller-server certification.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Bachelor of Science - Psychology

The University of Texas At San Antonio | San Antonio, TX | 05-2030

Skills

Customer service
Active listening
Critical thinking
Data entry
Bilingual
ASL
English
and picking up French quickly.
Coaching and mentoring
Customer focus

Accomplishments

  • Supervised team of 8 staff members.

Certification

TABC Seller-Server Certification

Food Handler Certification

Languages

English
Native or Bilingual
American Sign Language
Full Professional
French
Limited Working
Spanish
Elementary

Timeline

Team Lead

Domino's Pizza
10.2025 - 08.2026Read More

Bilingual CSR

Domino's Pizza
07.2025 - 10.2025Read More

Curbie

HEB Grocery Store
10.2024 - 03.2025Read More

The University of Texas At San Antonio

Bachelor of Science from Psychology
Read More
Benjamin Cornelius