Benjamin Anders
Round Lake,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high level of accuracy. Possesses the ability to make decisions confidently under pressure.
Overview
3
3
years of professional experience
Work History
Tax Specialist
H&R Block
12.2022 - 02.2024
- Routed incoming mail and messages to relevant personnel without delay.
- Enhanced client satisfaction by providing thorough tax analysis and recommendations.
- Streamlined tax preparation processes for increased efficiency and accuracy.
- Maintained strict compliance with all federal, state, and local tax laws while preparing client returns.
Deliveries Coordinator
The Home Depot
03.2022 - 09.2022
- Held responsibility for the accuracy and preparation of up to twenty-five next day deliveries per day.
- Lead small team of associates to complete deliveries.
- Followed up with customers with failed deliveries to resolve issues and ensure delivery is rescheduled.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
- Complied with company and legal requirements to maintain safe working environment.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Coached employees through day-to-day work and complex problems.
Receptionist
LA Fitness
08.2021 - 02.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Helped maintain facility security by monitoring visitor access and issuing memberships as needed.
Education
Associate of Applied Science - Supply Chain Management
College of Lake County
Grayslake, IL05.2025
Associate of Applied Science - Business Administration
College of Lake County
Grayslake, IL05.2024
Certificate - Introduction To Supply Chain Management
College of Lake County
Grayslake, IL12.2023
Skills
- Leadership
- Checklist Completion
- Quality Checks
- Critical Thinking
- Coordinating Work Orders
- Calm and Professional Under Pressure
- Mechanical skills
- Organizational abilities
- Problem-Solving
- Expectation setting
Timeline
Tax Specialist
H&R Block
12.2022 - 02.2024
Deliveries Coordinator
The Home Depot
03.2022 - 09.2022
Receptionist
LA Fitness
08.2021 - 02.2022
Associate of Applied Science - Supply Chain Management
College of Lake County
Associate of Applied Science - Business Administration
College of Lake County
Certificate - Introduction To Supply Chain Management
College of Lake County
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