Benjamin Anibaldi
Venetia,PA
Summary
Dedicated Shift Manager with proven expertise in training, mentoring, and staff motivation. Committed to enhancing customer satisfaction through effective complaint resolution and streamlined operations. Skilled in team development and decision making, with a track record of implementing efficient processes.
Overview
1
1
Language
4
4
years of professional experience
Work History
Shift Manager
Harrys Pizza
Pittsburgh, PA
01.2023 - 08.2026
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored staff in customer service best practices and operational procedures.
- Implemented inventory management processes to reduce waste and maintain stock levels.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Coordinated staff schedules to optimize coverage during peak hours, improving service efficiency.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
Peters Township Highschool
Mcmurray, PASkills
- Team developmentnagement
- Shift coordination
- Cash handling
- Employee training
- Training and mentoring
- Cash handling
- Customer service focus
- Decision-making
- Staff motivation
- Health compliance
- Tech-Savvy
- Tech-Savvy
Languages
Spanish
Limited Working
Timeline
Shift Manager
Harrys Pizza
01.2023 - 08.2026
High School Diploma -
Peters Township Highschool