Ben Crawford
Omega Forge LLC
Grand Rapids,MI
13
years of professional experience
Results-driven professional with proven ability to enhance workflow efficiency and diagnose technical issues, delivering measurable improvements in productivity and reliability.
Skilled in enhancing systems, aligning technical solutions with business objectives, and identifying opportunities for technological enhancements with effective solutions.
Experienced in diagnosing technical issues and implementing process improvements that streamline workflow and boost productivity.
Ready to leverage expertise to enhance business operations.
Work History
Owner - Contract Fabrication -3D Printing
9 Years 2 Months- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Service Technician
1 Year 8 Months- Diagnosed and repaired various sign manufacturing equipment to ensure optimal functionality.
- Conducted routine maintenance checks on machinery, reducing downtime and improving reliability.
- Collaborated with production teams to streamline workflow processes and enhance efficiency.
- Trained new technicians on equipment operation and safety protocols, fostering a knowledgeable workforce.
Production Lead
1 Year 4 Months- Implemented process improvements that enhanced productivity and reduced operational downtime.
- Monitored equipment performance, coordinating regular maintenance checks and repairs to minimize unplanned downtime events.
- Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
- Made sure that products were produced on time and are of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Coordinated scheduling and resource allocation to optimize production output and meet deadlines.
Repair Technician
4 Months- Diagnosed and repaired malfunctioning barcode scanners, enhancing operational efficiency.
- Maintained accurate inventory records using barcode scanning technology.
- Implemented process improvements to reduce turnaround time for repairs and services.
IT Technician
3 Years 9 Months- Provided technical support to staff, ensuring minimal downtime during system outages.
- Implemented security protocols to safeguard sensitive data and prevent breaches.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Associate of Applied Science - Computer Science
High School Diploma
Skills
Desktops
laptops
and mobile devices Setup/Maintenance
IT Systems hardware/Software
Customer service
Innovative Solutions/Support
Timeline
Service Technician
Wensco Sign Supply
07.2023 - 03.2025Read More
Production Lead
Amusing Designs
02.2022 - 06.2023Read More
Repair Technician
Barcodes
02.2022 - 06.2022Read More
Owner - Contract Fabrication -3D Printing
Omega Forge LLC
06.2017 - CurrentRead More
IT Technician
Aspen Surgical
09.2013 - 06.2017Read More
Grand Rapids Community College
Associate of Applied Science from Computer Science
Read More
Crawford Homeschool
High School Diploma
Read More