Summary
Overview
Work History
Education
Skills
Timeline
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Ben Crutchfield

Austin

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Recognized as driven, dedicated and hardworking individual focused on continuous operational improvement and increasing results.

Overview

8
8
years of professional experience

Work History

Special Operations Coordinator

Texas State Technical College
11.2022 - Current
  • Coordinated and assisted in special projects for the office of the Chancellor.
  • Collaborated with executive staff to evaluate needs and optimize operational plans
  • Coordinated travel/restaurant/catering arrangements for Chancellor and College Board members
  • Maintained transportation fleet for college
  • Created and edited educational podcasts
  • Developed and implemented special operations procedural handbook


Customer Service Representative/Personal Shopper

H.E.B.
01.2016 - 06.2022


  • Fulfilled customer shopping lists accurately, in a timely and efficient manner.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.

Operations Intern

Wake Forest University
02.2021 - 12.2021
  • Completed reports and paperwork on critical information impacting operations.
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Offered technical assistance to support front-line teams with daily operations and special projects.
  • Handled administrative and data entry work for staff.
  • Coordinated travel, accomodations, and food for team.

Undergraduate Student Intern

Zebra Technologies
06.2015 - 08.2015
  • Provided operations support for NFL Next-Generation statistics Play-by-Play capture system.
  • Provided project progress updates and proposed solutions to issues.
  • Prepared data management support for engineering services team.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Explored new technologies and approaches to streamline processes.

Education

Certificate - Data Analytics

University of Texas At Austin
Austin, TX
06.2018

Bachelor of Science - Sports Management

University of Arkansas, Fayetteville
Fayetteville, AR
12.2015

Skills

  • Operations Management
  • Data Management & Data Analytics
  • Recordkeeping
  • Project Management

Timeline

Special Operations Coordinator

Texas State Technical College
11.2022 - Current

Operations Intern

Wake Forest University
02.2021 - 12.2021

Customer Service Representative/Personal Shopper

H.E.B.
01.2016 - 06.2022

Undergraduate Student Intern

Zebra Technologies
06.2015 - 08.2015

Certificate - Data Analytics

University of Texas At Austin

Bachelor of Science - Sports Management

University of Arkansas, Fayetteville

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Ben Crutchfield