Summary
Overview
Work History
Education
Skills
Timeline
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Ben Damian

Detroit,MI

Summary

Reliable and hardworking professional with a background in customer service, operations, and support roles. Experience working with people in fast paces settings. Known for being dependable, detail-oriented, and easy to work with. Looking to bring that same work ethic and people first approach to a new challenge.

Overview

3
3
years of professional experience

Work History

Member Service Representative

Zeal Credit Union
Southfield, MI
09.2025 - Current
  • Built and maintained strong relationships with members by identifying their financial needs and providing banking solutions.
  • Processed deposits, withdrawals, loan payments, and other financial transactions accurately while ensuring compliance with banking polices and procedures.
  • Delivered exceptional customer service by resolving member inquiries and educating members on banking products to meet their financial goals.

Delivery Associate

AJF Express
Wixom, MI
01.2025 - 08.2025
  • Managed timely delivery of packages to ensure high customer satisfaction.
  • Provided professional customer service during deliveries and resolved issues when needed.
  • Demonstrated reliability, time management, and attention to detail in a fast paced environment.

Facility Operations Team Member

Lifetime Fitness Center
Novi, MI
08.2023 - 01.2025
  • Assisted members with questions, membership services, and resolved concerns in a professional manner.
  • Worked collaboratively with staff members to maintain a clean, organized, and safe facility for members.
  • Interacted daily with members and guests, addressing concerns and answering questions with a people first attitude.

Education

BBA - Finance

Oakland University
Rochester, MI
04-2019

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support
  • Complaint handling
  • Product knowledge

Timeline

Member Service Representative

Zeal Credit Union
09.2025 - Current

Delivery Associate

AJF Express
01.2025 - 08.2025

Facility Operations Team Member

Lifetime Fitness Center
08.2023 - 01.2025

BBA - Finance

Oakland University