Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Ben DeSomma

Ben DeSomma

Denville,NJ

Summary

Proven entrepreneur with a track record of enhancing Double Red Publishing's profitability and customer base through strategic decision-making and exceptional customer service. Skilled in financial oversight and business administration, successfully increased sales by over 30%. Demonstrates strong negotiation abilities and an entrepreneurial personality, driving significant business growth and operational efficiency. Creative Business Owner with exceptional background spent Business Management, Sales & Printing. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

28
28
years of professional experience

Work History

Business Owner

Double Red Publishing
01.1996 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Managed approximately 30+incoming calls, emails and faxes per day from customers, vendors and business owners.

Volunteer

Unico
01.2018 - Current
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Boosted our Yearly fundraising efforts, securing valuable donations through targeted campaigns.

Education

Bachelor of Science - Business Administration

Montclair State University
Montclair, NJ
05.1998

High School Diploma -

Montclair High School
Montclair, NJ
05.1990

Skills

  • Customer Service
  • Attention to Detail
  • Driven and Determined
  • Inventory Management
  • Direct Sales
  • Financial Oversight
  • Business Management
  • Negotiation and Persuasion
  • Sales Development
  • Cost Control and Budgeting
  • Bookkeeping
  • Strategic Decision-Making

Timeline

Volunteer

Unico
01.2018 - Current

Business Owner

Double Red Publishing
01.1996 - Current

Bachelor of Science - Business Administration

Montclair State University

High School Diploma -

Montclair High School
Ben DeSomma