Ben Ermatinger
Las Vegas
Summary
Passionate and detail orientated property manager with 9+ years experience in customer service and 3 years experience in management. Seeking a career in writing. Graduate of Ripon College with a bachelors degree in Anthropology.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Account Strategist/Account Manager
Barclays
05.2023 - Current
- Lead strategy for account managers in order to most efficiently assist customers.
- Enhanced client satisfaction by developing customized account strategies tailored to their unique needs.
- Implemented innovative solutions to resolve complex challenges faced by clients, leading to better business outcomes.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding performance targets and expectations.
Uber Driver
Uber
09.2022 - 05.2023
Property Manager
4Lakes Properties
06.2019 - 08.2022
- Worked with contractors to maintain premises and update units as necessary.
- Handled tenant complaints and questions promptly and appropriately, calling in repairmen and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Bartender
Millers Tavern
05.2018 - 06.2019
Resident Assistant
Ripon College
08.2017 - 05.2018
Groundskeeper
Lawsonia Golf Courses
08.2014 - 08.2017
Education
Ripon High School
08.2010 - 05.2014
Bachelors Degree - Anthropology
Ripon College
08.2014 - 05.2018
Skills
Customer Service
Additional Information
- National Honors Society
- Epsilon Lambda Anthropological Honors Society
- Laurel Honors Society
Timeline
Account Strategist/Account Manager
Barclays
05.2023 - Current
Uber Driver
Uber
09.2022 - 05.2023
Property Manager
4Lakes Properties
06.2019 - 08.2022
Bartender
Millers Tavern
05.2018 - 06.2019
Resident Assistant
Ripon College
08.2017 - 05.2018
Groundskeeper
Lawsonia Golf Courses
08.2014 - 08.2017
Bachelors Degree - Anthropology
Ripon College
08.2014 - 05.2018
Ripon High School
08.2010 - 05.2014
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