CHRIS KUFAHL
Weston,Wisconsin
Summary
A challenging technical position or technical management position with long term goals that provide opportunities, in exchange for hard work and dedication.
Experienced with understanding client needs and tailoring solutions to meet those needs. Utilizes effective communication and problem-solving skills to drive customer satisfaction. Track record of building strong customer relationships and consistently meeting sales targets.
Professional sales consultant with strong track record in driving results and fostering team collaboration. Skilled in customer relationship management, persuasive communication, and strategic problem-solving. Known for adaptability and reliability in meeting shifting business needs. Proven ability to impact sales growth and enhance client satisfaction.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Associate Sales Consultant, Account Manager, Technical Account Manager, Tech Strategist
Heartland Business Systems
04.2018 - Current
- Administration, implementation and maintenance of Microsoft based networks including servers, workstations, networking. (Windows 2000/2003/2008/2012/2016 Server, Windows 2000/XP/Vista/7/8/10 Professional, Exchange 2000/2003/2007/2010/2016, Symantec Corporate Antivirus, Trend Micro Antivirus Suites, Barracuda Networks SPAM firewalls, HP/Compaq, Linksys, Dell, HP Printers, Lexmark Printers, Xerox Printers, Symantec, VMWare, Various Financial, Manufacturing and Business Applications)
- Administration, implementation and maintenance of new and existing LAN/WAN including PPTP, VPN, and Metro-E. (Cisco/Meraki Firewalls, Cisco Routers, Cisco/Meraki Switches, Cisco/Meraki Wireless, Dell Sonicwall Wireless, Dell Sonicwall Firewalls, Adtran Routers)
- Administration, implementation and maintenance of Microsoft Terminal Server Farms. (Citrix Presentation Server, ProPalms Secure Global Desktop, Ericom – Powertrem WebConnect, Microsoft RemoteApp)
- Administration, implementation and maintenance of Virtualization solutions including VMWare, Microsoft HyperV and Xenserver.
- Troubleshoot existing problems, both hardware, software and networking through communications with vendors and clientele.
- Analyzing and scheduling programming projects to meet implementation requirements.
- Define technological problems, recommend solutions, construct sales process and oversee implementation. This will include coordination with staff, customers and third-party vendors.
- Applied Technology Solutions, LLC(acquired) Network Solutions of Wisconsin, LLC(acquired)
Owner/Network Engineer
Integra Technology Group, Inc.
Weston, Wisconsin
05.2005 - 04.2018
- Administration, implementation and maintenance of Microsoft based networks including servers, workstations, networking. (Windows 2000/2003/2008/2012/2016 Server, Windows 2000/XP/Vista/7/8/10Professional, Exchange 2000/2003/2007/2010/2016, Symantec Corporate Antivirus, Trend Micro Antivirus Suites, Barracuda Networks SPAM firewalls, HP/Compaq, Linksys, Dell, HP Printers, Lexmark Printers, Xerox Printers, Symantec, VMWare, Various Financial, Manufacturing and Business Applications)
- Administration, implementation and maintenance of new and existing LAN/WAN including PPTP, VPN, and Metro-E. (Cisco Firewalls, Cisco Routers, Cisco Switches, Cisco Wireless, Dell Sonicwall Wireless, Dell Sonicwall Firewalls, Adtran Routers)
- Administration, implementation and maintenance of Microsoft Terminal Server Farms. (Citrix Presentation Server, ProPalms Secure Global Desktop, Ericom – Powertrem WebConnect, Microsoft RemoteApp)
- Administration, implementation and maintenance of Virtualization solutions including VMWare, Microsoft HyperV and Xenserver.
- Troubleshoot existing problems, both hardware, software and networking through communications with vendors and clientele.
- Analyzing and scheduling programming projects to meet implementation requirements.
- Define technological problems, recommend solutions, construct sales process and oversee implementation. This will include coordination with staff, customers and third-party vendors.
Owner/Network Engineer
Sound Solutions, Inc.
Rothschild, Wisconsin
03.2000 - 05.2005
- Administration, implementation and maintenance of Microsoft based networks including servers, workstations, networking. (Windows 2000/2003 Server, Windows 2000/XP Professional, Exchange 2000/2003, Symantec Corporate Antivirus, Trend Micro Antivirus Suites, Barracuda Networks SPAM firewalls, IBM, HP/Compaq, Noblis, Linksys, Dell, HP Printers, Lexmark Printers, Xerox Printers, Veritas Backup Exec, CA – ARCServe, St Bernard Software – Update Expert, Various Financial Applications)
- Administration, implementation and maintenance of new and existing LAN/WAN. (Cisco Pix Firewalls, Cisco Routers, Cisco Catalyst Switches, Cisco Wireless, Linksys Switches, Linksys Router Routers, Linksys Wireless, Sonicwall Firewalls)
- Administration, implementation and maintenance of Microsoft Terminal Server Farms.
- Troubleshoot existing problems, both hardware, software and networking through communications with clientele.
Installations Project Manager
Network Solutions of Wisconsin, Inc.
Wausau, Wisconsin
03.1999 - 03.2000
- Administration, implementation and maintenance of Windows NT based networks including servers, workstations, networking. (Windows NT 4.0, Exchange 5.5, Windows 9X, Windows NT Workstation, McAfee Virus Suite, Microsoft Office 9X, HP Printers)
- Administration, implementation and maintenance of Windows NT 4.0 Terminal Servers running Citrix Metaframe Version 1.8. (Windows NT 4.0 Terminal Server Edition, Citrix Metaframe 1.8)
- Troubleshoot existing problems, both hardware and software, through communication with clientele.
- Analyzing and scheduling programming projects to meet implementation requirements.
Director of Information Systems
Merrill Manufacturing Corporation
Merrill, Wisconsin
12.1996 - 03.1999
- Administration, implementation and maintenance of all corporate computing equipment including servers, workstations, networking and cabling. (10/100BT, Fiber, 3COM, Compaq, Digital)
- Liaison between MMC and third party vendors.
- Administration, implementation and maintenance of all corporate computing applications including Internet access, E-mail, Manufacturing and Desktop. (NT4.0, Windows 95, Office 95/97, Exchange)
- Provide system support and troubleshoot new and existing hardware and software problems.
- Establish and document corporate computing standards.
- Maintenance of corporate telecommunications system.
Senior Systems Analyst
Greenheck Fan Corporation
Schofield, Wisconsin
08.1996 - 12.1996
- Design, develop and implement manufacturing applications using Progress 4GL, UNIX and QAD’s MFG/PRO.
- Maintain legacy systems running on VMS coded in COBOL.
Systems Analyst, Project Leader Applications Programming, Technical Services Manager Programmer/Analyst
Wausau Financial Systems, Inc.
Mosinee, Wisconsin
05.1990 - 08.1996
- Design networks for use in document management solutions.
- Providing pre-sales technical support to Sales Representatives and Prospects including live demonstrations of both hardware and software products.
- Providing second level technical support to internal and external customers.
- Implementation of Quality Assurance program.
- Designing, developing, modifying and interfacing applications within software set for use in an item/image-processing environment.
- Development on MS-DOS, UNIX, XENIX and DNOS operating systems.
- Extensive experience with Microfocus COBOL, Microsoft C, Informix C-ISAM and various third party communications, connectivity and archival/retrieval packages.(Windows, Cleo, Barrsna, Netmanage, PC/TCP, Novell)
- Troubleshoot existing problems, both hardware and software, through communication with clientele.
- Attend office and on-site pre-conversion meetings and conversions.
- Analyzing and scheduling programming projects to meet conversion requirements.
Programmer
Department of Data Processing, City of Sheboygan
Sheboygan, Wisconsin
01.1989 - 05.1990
- Creating, maintaining and modifying applications operating on an IBM System/38 and AS/400.
- Communications with other local government departments to determine they’re informational needs.
- General computer operations duties.
- Hardware setup and configuration.
Computer Operator, Data Entry Operator, Lab Coordinator, Lab Assistant
University of Wisconsin - Stevens Point
Stevens Point, Wisconsin
09.1984 - 12.1988
Education
Bachelor of Science Degree - Computer Information Systems, Business Administration
University of Wisconsin - Stevens Point
Stevens Point, Wisconsin12-1988
Skills
- Goal-oriented mindset
- Objection handling
- Sales strategy development
- Effective negotiation
- Client acquisition
Certification
- October 1999. MCP Certification.
- September 1999. LAN Masters Training Course. Supporting Microsoft Windows NT 4.0 in the Enterprise.
- February 1997. Productivity Point Training Course. Windows NT Core Technologies.
- September 1994. Intersolv Training Courses. Using PVCS Version Manager for Distributed Configuration Management. Using PVCS Configuration Builder.
- January 1994. Advanced Information Technologies Seminar. Systems Testing & Quality Assurance Techniques.
- December 1993. Fred Pryor Seminar. Management Problems of the Technical Person in a Leadership Role.
- August 1993 to November 1993. Dale Carnegie Course.
Timeline
Associate Sales Consultant, Account Manager, Technical Account Manager, Tech Strategist
Heartland Business Systems
04.2018 - Current
Owner/Network Engineer
Integra Technology Group, Inc.
05.2005 - 04.2018
Owner/Network Engineer
Sound Solutions, Inc.
03.2000 - 05.2005
Installations Project Manager
Network Solutions of Wisconsin, Inc.
03.1999 - 03.2000
Director of Information Systems
Merrill Manufacturing Corporation
12.1996 - 03.1999
Senior Systems Analyst
Greenheck Fan Corporation
08.1996 - 12.1996
Systems Analyst, Project Leader Applications Programming, Technical Services Manager Programmer/Analyst
Wausau Financial Systems, Inc.
05.1990 - 08.1996
Programmer
Department of Data Processing, City of Sheboygan
01.1989 - 05.1990
Computer Operator, Data Entry Operator, Lab Coordinator, Lab Assistant
University of Wisconsin - Stevens Point
09.1984 - 12.1988
Bachelor of Science Degree - Computer Information Systems, Business Administration
University of Wisconsin - Stevens Point