- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy cooking for friends and family gatherings
Ben Faulkner
Calgary,Canada
Summary
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager, Commercial Insurance
MHK Insurance
01.2019 - Current
- Manage a portfolio of commercial insurance clients, providing tailored risk management solutions and ensuring client retention and satisfaction.
- Conduct comprehensive insurance policy reviews and analyses to identify coverage gaps and recommend appropriate coverage options to clients.
- Collaborate with underwriters and claims adjusters to expedite the resolution of client issues and claims, ensuring timely and efficient service delivery.
Insurance Agent, Personal Lines
Desjardins
11.2015 - 01.2019
- Developed and maintained relationships with clients to assess their insurance needs and provide personalized coverage solutions.
- Negotiated and finalized insurance contracts, ensuring accuracy and compliance with industry regulations.
- Proactively followed up with clients to review coverage and make adjustments as needed to meet changing insurance requirements.
Education
Chartered Insurance Professional - Insurance and Risk Management
Insurance Institute of Canada
Skills
- Effective organization
- Analytical thinking
- Effective team leadership
- Effective communication
- Sales negotiation proficiency
- Risk analysis expertise
- Service excellence
- Policy evaluation
Certification
- Chartered Insurance Professional (CIP)
- Recognized Professional in the Insurance Industry
- Achieved certification as a Chartered Insurance Professional, showcasing expertise and credibility within the insurance field.
- Established a reputation as a recognized authority in the insurance industry.
- Demonstrated proficiency in insurance principles and practices through certification as a Chartered Insurance Professional.
Interests
Timeline
Account Manager, Commercial Insurance
MHK Insurance
01.2019 - Current
Insurance Agent, Personal Lines
Desjardins
11.2015 - 01.2019
Chartered Insurance Professional - Insurance and Risk Management
Insurance Institute of Canada
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