Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Timeline
Generic

Ben Floyd

Vancouver

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

15
15
years of professional experience

Work History

DOT Safety and Compliance Specialist

Parker Concrete
09.2020 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Built and managed relationships with key clients and partners to drive growth.
  • Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
  • Created and delivered presentations to internal and external stakeholders to showcase work.
  • Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.

Laboratory Technician

Intermountain Healthcare
10.2016 - 08.2020
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained documentation on tests performed in lab.
  • Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
  • Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
  • Offered excellent customer service when interacting with clients or stakeholders regarding test results or related inquiries.

First Responder

Utah National Guard
03.2009 - 10.2016
  • Navigated complex traffic conditions safely to ensure timely arrival at emergency scenes while minimizing risks associated with high-speed driving.
  • Participated in ongoing professional development opportunities to continually enhance knowledge and skills relevant to the role of a first responder.
  • Maintained optimal functionality of critical equipment, performing routine inspections and coordinating necessary repairs or replacements as needed.
  • Developed strong working relationships with local hospitals and medical facilities, ensuring streamlined transfers of patients requiring further treatment.
  • Reduced injury rates during rescues through rigorous adherence to safety protocols and proper use of personal protective equipment.
  • Assisted in disaster preparedness efforts, conducting risk assessments and developing contingency plans for various emergency scenarios.
  • Served as an effective liaison between multiple agencies during joint operations, facilitating seamless coordination and information sharing.
  • Expedited incident resolution by swiftly assessing situations and determining appropriate courses of action based on established guidelines.

Education

Bachelor of Science in Criminal Justice - Emergency Management

Strayer University
Richmond, VA
06.2022

Skills

  • Customer Relations
  • Documentation Management
  • Quality Assurance
  • Expert Problem Solving
  • Management collaboration
  • Proficient in Word, Excel, PowerPoint and Chat GPT
  • Supply Management
  • Data Analysis
  • Logistics Coordination
  • Disaster Recovery Planning
  • Program Evaluation
  • Audit reporting

Accomplishments

  • Reduced Incident Resolution Time: Implemented process improvements resulting in 30% reduction in incident resolution time.
  • Improved Incident Management Communication: Developed and implemented incident management communication plan resulting in more efficient communication during incidents.

Awards

  • Process Improvement Award: Received award for improving incident management processes resulting in increased efficiency.
  • Department shout out: Recognized for introducing cost saving strategies, improved asset tracking and ownership, and equipment accountability processes and procedures.

Timeline

DOT Safety and Compliance Specialist

Parker Concrete
09.2020 - Current

Laboratory Technician

Intermountain Healthcare
10.2016 - 08.2020

First Responder

Utah National Guard
03.2009 - 10.2016

Bachelor of Science in Criminal Justice - Emergency Management

Strayer University

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Ben Floyd