Ben Gomez
Ixonia,WI
Summary
Dynamic Sales Application Engineer with a proven track record at ITW Shakeproof, excelling in solution selling and technical sales expertise. Enhanced customer satisfaction through tailored product demonstrations and strategic sales proposals, driving significant revenue growth. Adept at fostering relationships and collaborating with cross-functional teams to deliver innovative solutions that meet client needs. Known for adaptability to shifting priorities and providing innovative solutions, and driving successful project outcomes.
Overview
11
11
years of professional experience
Work History
Sales Application Engineer
ITW Shakeproof
Watertown, WI
04.2022 - Current
- Developed customized sales presentations for client engagements, enhancing product visibility and customer understanding.
- Assisted in creating technical documentation and support materials, streamlining communication between sales and engineering departments.
- Conducted product demonstrations and training sessions for clients, ensuring effective use of applications and tools.
- Mentored junior engineers on sales strategies and application knowledge, strengthening team performance and expertise.
- Boosted sales revenue by identifying and pursuing potential customers for company products.
- Provided technical support to customers, addressing their needs and ensuring product performance met expectations.
- Served as a subject matter expert on company products, providing critical feedback for continuous improvement initiatives within the organization.
- Remained current on industry trends, product applications, market activities and competitive products to develop credibility, build value and create new opportunities.
- Bridged gaps between engineering departments and end-users by translating technical jargon into easily digestible terms that led better understanding.
- Conducted market research to identify emerging trends, positioning our company as an industry leader in innovative solutions.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Sales Engineer
SourceOne
Madison, WI
04.2019 - 04.2022
- Developed tailored technical solutions to meet client specifications and enhance product performance.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
Design Engineer
Bruno Manufacturing
Oconomowoc, WI
03.2015 - 03.2019
- Developed innovative design solutions using CAD software to enhance product functionality.
- Collaborated with cross-functional teams to streamline product development processes and improve design accuracy
- Led design reviews, providing mentorship to junior engineers on best practices and technical standards.
- Analyzed and resolved complex engineering problems through root cause analysis and strategic thinking.
- Managed project timelines effectively, ensuring delivery of high-quality designs within established deadlines.
Education
Associate of Science - Mechanical Engineering
MATC
Madison, WICertificate Continuous Education - Project Management
MATC
Madison, WICertificate Continuous Education - Supervisory Management
MATC
Madison, WICertificate Continuous Education - Process Quality Engineering
MATC
Madison, WISkills
- Solution selling
- Sales training
- Product demonstration
- Competitive analysis
- Technical sales expertise
- Team collaboration
- Customer support
- Sales proposals
- Sales team support
- Technical troubleshooting
- Presentation skills
- Price structuring
- Product development
Timeline
Sales Application Engineer
ITW Shakeproof
04.2022 - Current
Sales Engineer
SourceOne
04.2019 - 04.2022
Design Engineer
Bruno Manufacturing
03.2015 - 03.2019
Associate of Science - Mechanical Engineering
MATC
Certificate Continuous Education - Project Management
MATC
Certificate Continuous Education - Supervisory Management
MATC
Certificate Continuous Education - Process Quality Engineering
MATC