Summary
Overview
Work History
Education
Skills
Timeline
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Ben Hammonds

East Grand Rapids,MI

Summary

Strategic and results-oriented professional individual with nearly 3 years of experience in running a small business. Demonstrated success in driving brand awareness, customer engagement, and revenue growth in a competitive market. Proficient in market research and analyzing customer insights to create marketing strategies. Strong collaborator with a proven ability to successfully work with others. Seeking to utilize the listed work experience to drive a positively impactful work environment while contributing to the growth of a forward-thinking organization, as well as providing top-level service and care to customers.

Overview

4
4
years of professional experience

Work History

Auto Detail Manager

Self-employeed
08.2022 - Current
  • Provide a stress free, customer friendly way to get their car detailed when ever an where ever they want.
  • Taught valuable skills such as basic accounting , time management, customer service, and money management.
  • Increased efficiency by establishing standard operating procedures for all aspects of the auto detailing process.
  • Achieved year-over-year growth in revenue through marketing efforts targeting individuals and car dealerships.
  • Implemented a customer feedback system to gather insights and make improvements in service quality, resulting in higher levels of customer satisfaction.

Public Works Assistant

City Of East Grand Rapids
06.2023 - 08.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Carried out daily tasks that include curb repairs, yard waste collection, road patch work, fire hydrant painting, and moving equipment from site to site.
  • Assisted in water main repairs and fire hydrant installation/repairs.
  • Worked closely with management to effectively carry out tasks at hand.

Porter

Todd Wenzel Chevrolet Of Hudsonville
06.2022 - 08.2022
  • Drove customer cars from the check-in area to either a service bay or parked them in the long term parking lot. Also gave rides to customers as needed and fueled up loaner cars.
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Cleaned and organized building areas as required.

Kitchen Staff Member

Big Bobs Pizza
06.2020 - 06.2022
  • Duties included putting food into the oven and taking it out once cooked, prepping said food for serving, and alerting the bussers the food was ready. Was also responsible for taking online orders via the phone.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.

Education

Bachelor of Business - Entrepreneurship

Northwood University
Midland, MI
05.2027

Skills

Personal Skills

  • 6 year Mountain Biker
  • State Level Power-Lifter
  • Avid Golfer
  • Advanced photographer and cinematographer

Technical Skills:

  • Business Related Software [Microsoft]
  • Photo and Video editing/color grading
  • Proficient in a Variety of Bike Service Skills

Soft Skills:

  • Effective Communication
  • Teamwork and Collaboration
  • Customer Relation management
  • Problem solving
  • Adaptability and Flexibility
  • Upselling
  • Time management

Industry Skills:

  • Cad Software
  • FAA Part 107 Drone Pilot

Timeline

Public Works Assistant

City Of East Grand Rapids
06.2023 - 08.2023

Auto Detail Manager

Self-employeed
08.2022 - Current

Porter

Todd Wenzel Chevrolet Of Hudsonville
06.2022 - 08.2022

Kitchen Staff Member

Big Bobs Pizza
06.2020 - 06.2022

Bachelor of Business - Entrepreneurship

Northwood University

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Ben Hammonds