Summary
Overview
Work History
Education
Skills
Timeline
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Ben Heinze

Canton,GA

Summary

Experienced Front Desk professional offering superior hospitality service. Highly skilled in managing reservations, mitigating dissatisfaction and increasing guest loyalty through targeted service. Proficient in instacart delivery applications, with friendly and decisive approach to resolving challenges.

Overview

2
2
years of professional experience

Work History

Front Service Clerk

Publix
06.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Managing and executed online pickup orders, and curbside delivery orders.

Education

High School Diploma -

Saint John Bosco Academy
Cumming, GA
05.2024

Skills

  • Customer Engagement
  • Store Cleaning
  • Time Management
  • Problem-solving skills

Timeline

Front Service Clerk

Publix
06.2022 - Current

High School Diploma -

Saint John Bosco Academy

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Ben Heinze