Summary
Work History
Education
Skills
Timeline
Generic

Ben Joelson

Highlandville,TX

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Sales Representative Team Leader

Dent Mavericks
04.2023 - 06.2023
  • Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
  • Developed new business opportunities by prospecting potential clients and presenting product benefits.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
  • Utilized data analysis tools to monitor sales metrics and make informed decisions on strategy adjustments when needed.

Education

Associate of Arts - Business Administration And Management

Collin County Community College
Plano Texas
05.2023

Skills

  • Decision making
  • Effective communication
  • Negotiation expertise
  • Customer retention
  • Team management
  • Organizational skills
  • Problem solving

Timeline

Sales Representative Team Leader

Dent Mavericks
04.2023 - 06.2023

Associate of Arts - Business Administration And Management

Collin County Community College
Ben Joelson