Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
References
Timeline
Generic

Ben Lachicotte

Tampa,FL

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Creative Jewelry Lead recognized for high productivity and efficient task completion. Specialize in design innovation, quality control, and customer service excellence. Excel in communication, teamwork, and adaptability to drive success in fast-paced environments. Creative Social Media Manager with proven record of success in building brand awareness, increasing followers. Develops vision and achieves objectives through execution of integrated plans.

Overview

11
11
years of professional experience

Work History

Jewelry Lead

The Universal Mint
Tampa, FL
04.2014 - Current
  • Assisted customers with selecting and purchasing jewelry items.
  • Organized the store's jewelry inventory, maintaining accurate records of all sales and purchases.
  • Developed creative displays to attract customers to featured items.
  • Provided customers with product information, including prices, sizes and styles available.
  • Monitored stock levels to ensure adequate inventory was available at all times.
  • Answered customer inquiries regarding repairs or special orders in a timely manner.
  • Established pricing strategies for items based on market trends and customer demand.
  • Resolved conflicts between customers quickly and professionally.
  • Implemented promotional campaigns designed to increase sales
  • Identified opportunities for improvement, such as streamlining processes or introducing new technologies.
  • Developed innovative approaches for marketing jewelry pieces that increased overall revenue.
  • Determined precisely what customers required, available budgets and target recipient for each piece through effective communication techniques.
  • Fabricated, altered and repaired fine jewelry to restore brilliance.
  • Developed and implemented successful social media campaigns to support objectives.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Managed the daily operations of all assigned social media accounts.
  • Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
  • Monitored customer comments on various social media channels and responded in a timely manner.
  • Designed promotional materials using graphic design software applications.
  • Identified potential opportunities for collaborations between the company and other organizations.
  • Used editing and graphic design tools to create content and visuals for social channels.
  • Tracked social media metrics to determine audience growth rate, volume and reach.
  • Utilized Twitter and Facebook to promote products, services and content.
  • Prepared monthly calendar to manage online content across multiple platforms.

Education

High School Diploma -

Academy At The Lakes Preparatory
Land O' Lakes, FL
08-2012

Skills

  • Jewelry repair
  • Stone setting
  • Gemstone knowledge
  • CAD software proficiency
  • Jewelry design
  • Metal casting
  • Soldering techniques
  • Customer Assistance
  • Payment Processing
  • Cash Handling
  • Retail Merchandising
  • Manage inventory
  • Product ordering
  • Order Fulfillment
  • Multitasking
  • Special Order Coordination
  • Content Creation
  • Post Optimization
  • Photo and Video Editing
  • Content Development
  • Promotional Campaigns
  • Effective Organization
  • Market Research
  • Digital Media
  • Business Development
  • Critical Thinking
  • Problem-Solving
  • Content calendar management
  • Goal Planning

Affiliations

  • Jeweler
  • Cooking
  • Performance Art

Languages

English
Professional

Websites

References

References available upon request.

Timeline

Jewelry Lead

The Universal Mint
04.2014 - Current

High School Diploma -

Academy At The Lakes Preparatory

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Ben Lachicotte