Alyssa Marshall
Long Beach,CA
Summary
Dynamic bartender with expertise in customer service and craft cocktail preparation at high volume. Proven ability to manage inventory and create memorable experiences, contributing to enhanced customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Workshop Jewelry Apprentice
Lugano Diamonds
Newport Beach, CA
04.2025 - Current
- Assisted in the preparation and presentation of luxury jewelry collections.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Developed unique, high-quality jewelry pieces by mastering various crafting techniques, such as soldering, sawing, laser engraving, welding, finishing and polishing and small basic repairs.
- Fabricated pieces by hand and using specialized equipment.
- Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
- Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
Bartender
The Attic Bar & Restaurant
Long Beach, CA
02.2026 - Current
- Mixed and served beverages according to established recipes and customer preferences.
- Engaged with customers, providing excellent service and building rapport to enhance experience.
- Handled cash transactions accurately, processing payments efficiently during busy shifts.
- Developed knowledge of menu items, enhancing recommendations for customers' selections.
- Adapted quickly to fast-paced environment, managing multiple orders while maintaining high service quality.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Back Office Administrator
Alex's Bar
Long Beach, CA
10.2023 - 04.2025
- Prepared and served a diverse range of cocktails and beverages efficiently.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Assisted in training new staff on drink recipes and customer service protocols.
- Managed inventory levels, restocked supplies, and minimized waste effectively.
- Developed positive relationships with regular customers to enhance their experience.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Developed and managed inventory systems
- Generate variance reports and costing, and handle register and safe balancing.
- Performing data entry, accounting tasks, and managing QuickBooks.
Bar Manager
El Chupacabra Seattle
Seattle, WA
03.2021 - 10.2023
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff in mixology techniques and customer service standards.
- Managed inventory levels, coordinating timely orders to minimize stock shortages.
- Developed seasonal cocktail menus, enhancing customer experience and engagement.
- Oversaw cash handling procedures, ensuring accuracy in transactions and reporting.
- Fostered a positive team environment, promoting collaboration and high morale among staff.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Education
Jewelry Design
North Seattle College
Seattle, WA01-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Engaging personality
- Cocktail list development
- Basic accounting
- Inventory
- Craft cocktail preparation
- Jewelry repair
- Polishing techniques
- Laser welding
- Lost wax casting
- Electroplating
- Jewelry assembly
- Jewelry restoration
Timeline
Bartender
The Attic Bar & Restaurant
02.2026 - Current
Workshop Jewelry Apprentice
Lugano Diamonds
04.2025 - Current
Bartender/Back Office Administrator
Alex's Bar
10.2023 - 04.2025
Bar Manager
El Chupacabra Seattle
03.2021 - 10.2023
Jewelry Design
North Seattle College