Kimberly Jordan
Tucson,AZ
Summary
Dynamic and reliable professional with a proven track record in customer service and multitasking, honed through experiences at Disabled American Veterans Chapter 28 and various delivery roles. Excelled in creating loyal clientele through engaging interactions and ensuring timely deliveries, demonstrating strong navigation and interpersonal skills. Adept at maintaining cleanliness and collaborating effectively with teams, showcasing a blend of hard and soft skills critical for high-paced environments.
Overview
14
14
years of professional experience
Work History
Self Business Home Made Crafts And Jewelry Maker
Z and K's Creations
01.2018 - Current
- Increased customer satisfaction by providing personalized design consultations and recommendations.
- Optimized turnaround times for custom orders while maintaining superior quality through meticulous time management skills.
- Reduced overall production costs without compromising quality through diligent sourcing of reasonably-priced, high-quality materials.
- Maintained a clean and organized workspace to ensure safety and productivity during daily tasks.
- Enhanced jewelry designs by incorporating innovative techniques and materials.
- Fabricated pieces by hand and using specialized equipment.
- Created professionally staged images using special lighting and backgrounds to display pieces attractively.
- Conferred with customers about jewelry preferences and sizing requirements to understand needs.
Bartender
Disabled American Veterans Chapter 28
09.2018 - 04.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- liquor license
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Created attractive bar displays by strategically arranging bottles and glasses.
Delivery Driver
Uber Eats
03.2022 - 04.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver\ Shopper
Instacart
01.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Shopped for specific items that were on customers list in grocery stores.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
GoPuff
01.2022 - 02.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Plumber Apprentice
B&J'S PLUMBING
05.2016 - 07.2017
- Collaborated with contractors, electricians, and other trade professionals for smooth coordination during multi-disciplinary projects.
- Demonstrated adaptability by readily accepting new responsibilities and tasks when assigned, showcasing a strong work ethic throughout apprenticeship.
- Gained proficiency in reading blueprints and schematics, allowing for accurate installation of piping systems according to design specifications.
Autobody Apprentice
Aarons Affordable Auto
06.2010 - 10.2012
- Aided in streamlining the parts ordering process, reducing wait times and minimizing delays in project completion.
- Expertly utilized hand tools, power tools, sanders, grinders, airbrushes, pneumatic hammers while working on auto body repairs to achieve desired results consistently.
- Ensured accurate color matching with advanced paint mixing skills, resulting in seamless vehicle finishes.
- Increased repeat business by building strong relationships with clients through excellent communication and service.
- appointment setter
- Performed structural and non-structural repairs on variety of vehicle models.
- Changed tires did oil changes, replaced spark plugs, changed out break pads,.
Education
No Degree - Business
Pima Community College\ MEXICAN BIZZ FEST
Tucson, AZHigh School Diploma -
PPEPTECH
Tucson, AZ05-2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Engaging personality
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Timeline
Delivery Driver
Uber Eats
03.2022 - 04.2023
Delivery Driver
GoPuff
01.2022 - 02.2023
Delivery Driver\ Shopper
Instacart
01.2021 - 03.2023
Bartender
Disabled American Veterans Chapter 28
09.2018 - 04.2024
Self Business Home Made Crafts And Jewelry Maker
Z and K's Creations
01.2018 - Current
Plumber Apprentice
B&J'S PLUMBING
05.2016 - 07.2017
Autobody Apprentice
Aarons Affordable Auto
06.2010 - 10.2012
No Degree - Business
Pima Community College\ MEXICAN BIZZ FEST
High School Diploma -
PPEPTECH
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