Ben Lufuta

Provided essential support by troubleshooting and resolving web-related issues affecting both front-end and back-end functionality. Collaborated with the team to migrate websites, optimizing performance and user experience. Used tools like Drupal, WordPress, HTML, CSS, and command-line interfaces to enhance problem-solving and teamwork skills in a fast-paced environment.

Work in diverse, fast-paced environments at shelters and trauma-informed housing, providing crisis intervention and client support. Developed quick decision-making skills and proficiency in delivering effective support under challenging circumstances, while continually enhancing interpersonal communication.

Collaborated with clients to set crisis stabilization goals, connected them to community resources, and worked with the team to address urgent client needs, enhancing crisis management, problem-solving, and interpersonal skills.