BEN MURRAY
Seattle
Summary
At Alaska Airlines, I excelled as a Simulator Technician III, mastering telecommunications and hardware repair while showcasing exceptional problem-solving abilities. My achievements include engineering innovative solutions for equipment challenges and leading air testing programs, demonstrating both technical expertise and a proactive approach to maintenance and system optimization.
Overview
10
10
years of professional experience
Work History
Simulator Technician III
Alaska Airlines
Seattle
04.2015 - Current
- Manages the Cisco Telephone Self-Care Portal website
- Adds additional phones and speed dials as Alaska continues to expand
- Collaborates with the IT team to secure necessary phone hardware, including mounting brackets, and extended handset cords
- As well as assigning phone names and MAC addresses
- Engineered unique brackets for mounting phone hardware on challenging surfaces such as I-beams and 801
- Routed the RJ4 cables for the additional remote ringers (x4) in the RTC south EMM bays and south SIM level, from the second-floor server room through the wireways and conduit
- Coordinates with the inflight training director to obtain items on the training board at RTC
- Installed all the items to the training board at RTC and performs repairs as necessary to the boards at RTC and FTC (ex
- Broken mounting hardware) regularly
- Integrated an additional B/E Aerospace mask box into the kiosk at RTC
- This customization also required relocating the original Eros mask box
- This was accomplished using only parts available from the lower shop, and no help from the hangar machine shop
- Traveled to the four additional inflight training centers (Anchorage, Burlingame, Long Beach, and Portland) to modify their oxygen mask kiosks to accommodate the Airbus mask boxes
- This was accomplished solo, using only hand-carried tools and parts
- Traveled again to the four locations above to modify the inflight training hand-carried green oxygen bottles
- This modification allowed the bottles to be recharged with a regular 150 psi air compressor, instead of the costlier and more difficult-to-obtain oxygen
- Again, I accomplished this solo using only hand-carried tools and parts
- Serves as the subject matter expert for the air testing program, overseeing lab report tracking
- Additionally, I designed specialized equipment to integrate seamlessly with the oxygen box for enhanced testing
- Ensures accurate calibration status of equipment during FAA inspections through program management
- Developed an Excel tool to monitor calibration schedules and equipment locations
- Maintains all the simulator toolboxes, as well as the regular toolboxes, in the upper and lower shops, and RTC
- Primary point of contact for ordering replacements for broken tools, and additional tools as needed
- Built and installed a pegboard on the wall in the lower shop to assist in tool organization, as well as to increase the space available for storage
- Collaborates with Andy Hale and Joe Vacca to construct and troubleshoot lesson plans, and associated ACARS files
- Developed a customized preflight lesson plan and ACARS files to allow for consistent preflights through varying visibility conditions and times of day
- Regularly develops and revises preventative maintenance procedures and other tasks (NDB downloading and data loading process)
Education
Two comp kit 3 courses, Visual maintenance course, ACARS/Lesson plan course
CAE
Skills
- Software development
- Hardware repair
- Telecommunications
- Instrument Calibration
- Operating systems
- Maintenance and repair
- Preventive Maintenance
- Troubleshooting
- Documentation and reporting
- System Tests
Profile Url
https://bold.pro/my/ben-murray-250228034512/720r
Timeline
Simulator Technician III
Alaska Airlines
04.2015 - Current
Two comp kit 3 courses, Visual maintenance course, ACARS/Lesson plan course
CAE
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