Ricky Knapp
Tulsa
Summary
Dynamic professional with over 18 years in avionics and revenue recovery. Expertise in training junior technicians and fostering teamwork, leading to improved system reliability and operational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Simulator Technician III
CAE USA
2008.01 - 2026.06
- Performed Calibration, Troubleshooting, Repair, programming and Test of aircraft instruments and Navy shipboard instrumentation.
- Performed system testing using computers & following ATPs documenting discrepancies.
- Collaborated with engineering teams to implement software updates and hardware modifications.
- Trained junior technicians on simulator systems, fostering skill development and knowledge sharing.
- Detected, inspected and troubleshot problems with different aircraft systems, strengthening Testing operations and capabilities.
- Held IPC 610 & IPC 620 certifications (expired) also hold a Security Clearance (12 years - Confidential).
Revenue Recovery Supervisor
UPS (United Parcels Service)
2005.10 - 2008.12
- Supervised revenue recovery processes, ensuring compliance with company policies and industry regulations.
- Analyzed financial data to identify trends and opportunities for process improvement and cost reduction.
- Led cross-functional teams to streamline operations, enhancing efficiency in revenue recovery efforts.
- Developed training programs for staff, improving knowledge of revenue recovery protocols and best practices.
- Experience navigating Union Contracts
Education
Bachelor of Science - Aviation Technology Management
Spartan College of Aeronautics
Tulsa, OK2009-12
Associate of Science - Avionics
Spartan College of Aeronautics
Tulsa, OK2007-07
High School Diploma -
Western Heights High School
Oklahoma City, OK1996-05
Skills
- Leadership skills
- Adaptable, flexible & Reliable
- Systems testing & System troubleshooting
- Avionics troubleshooting
- Instrumentation calibration
- Repairs and maintenance
- Quality assurance testing
- Customer support
- Technical troubleshooting
- Crew leadership
- Attention to detail
- Teamwork and collaboration
Accomplishments
- Achieved Unit install through effectively helping with System Testing.
- Achieved better documentation process by introducing Adobe Reader for PDF modification for document tracking tasks.
- Resolved product issue through consumer testing.
Certification
- IPC-610 Specialist, CAE USA - 2010 through 2024
- IPC-620 SPecialist, CAE USA - 2010 through 2024
- Certified Simulator Technician III, CAE USA - 2008 through 2026
Timeline
Simulator Technician III
CAE USA
2008.01 - 2026.06
Revenue Recovery Supervisor
UPS (United Parcels Service)
2005.10 - 2008.12
Bachelor of Science - Aviation Technology Management
Spartan College of Aeronautics
Associate of Science - Avionics
Spartan College of Aeronautics
High School Diploma -
Western Heights High School