Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ben Nguyen

LAWRENCE,MA

Summary

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Air Support Operations Operator

Marine Corps Air Station
01.2023 - Current
  • Diagnosed and troubleshot hardware, software and network issues.
  • Assisted in development of system security protocols.
  • Researched and identified solutions to technical problems.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Education

Associate of Science - Mechanical Engineering

Northern Essex Community College
Haverhill, MA
05.2024

Skills

  • Computer-Aided Design (CAD)
  • Microsoft Office
  • Microsoft Excel
  • Technical Drawings
  • Drafting Tools
  • Mathematics
  • CAD Drawings
  • Team Collaboration

Timeline

Air Support Operations Operator

Marine Corps Air Station
01.2023 - Current

Associate of Science - Mechanical Engineering

Northern Essex Community College
Ben Nguyen