Ben Ortega: Firefighter Trainee - Resume Packet 2025.
8 Las Flores, Aliso Viejo,CA
Summary
I am a kind and reliable employee. I am coachable, humble, and possess good leadership skills. I have a great work ethic and I learn quickly. I graduated with honors from Rosewall Christian Academy, and was a student athlete at Biola University as well as a team captain for their men’s soccer program. I was a semiprofessional soccer player for four years, and a professional soccer player in Europe for one year. I have a background in retail as an Operations Manager successful in collaborating with leaders and employees to streamline goals and processes. I am an organized and detailed individual with a record of accomplishment in meeting and exceeding business targets. I'm currently transitioning into a career in EMS and will start working as an Emergency Medical Technician for FALCK Ambulance on January 27th, 2025.
Overview
14
14
years of professional experience
Work History
Emergency Medical Technician
Falck Ambulance
Aliso Viejo, CA
01.2025 - Current
- Operate and drive ambulances to transfer patients to hospitals or other healthcare facilities.
- Provide on-scene treatments such as administering oxygen therapy and splinting fractures.
- Administer first aid treatment or life support in prehospital settings.
- Conduct equipment inspections and vehicle checks in adherence with required maintenance schedules.
Front End Cashier
Whole Food Market
Laguna Niguel, CA
09.2023 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Offered customers carry-out service at completion of transaction.
- Greeted customers warmly and asked if they needed help.
- Maintained a clean workstation by wiping counters and organizing supplies.
Fulfillment Operations Manager/Team Member
Target
San Clemente, CA
03.2020 - 10.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Addressed customer concerns with suitable solutions.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Enforced federal, state, local and company rules for safety and operations.
- Built strong operational teams to meet process and production demands.
Men’s Assistant College Soccer Coach
Providence Christian College
Pasadena , CA
08.2017 - 03.2020
- Ran defensive minded practice sessions, and formations.
- Analyzed game film for technical and tactical breakdowns.
- Ran pregame warmup and opponent analysis.
- Assisted in individual player meetings to help set goals and expectations for each player.
- Attended meetings with athletic department staff to talk about goals and expectations for each athletic team.
Valet Attendant
Provalet
Costa Mesa , CA
09.2013 - 03.2020
- Greeted all guests and answered questions about valet service, directions and local attractions.
- Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Responded to questions about local area and company services.
Boys Junior Varsity Soccer Coach
Valley Christian High School
Cerritos, CA
11.2011 - 02.2013
- Ran practice sessions that taught players basics and fundamentals of soccer.
- Prepared the team for travel, games, and recovery.
- Two Championship Seasons as Junior Varsity head coach.
Construction Worker
Rolland Muller Construction
Frazier Park, CA
05.2011 - 09.2011
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Performed demanding physical work over extended periods and modeled positive attitude.
Education
Bachelor of Science - Communication Sciences and Disorders
Biola University
La Mirada, CA12.2013
Emergency Medical Services
Saddleback College
Mission Viejo, CA05-2023
High School Diploma -
Rosewall Christian Academy
Bakersfield, CA06-2009
Skills
- Management/Leadership
- Tactics/Analytics
- Emergency protocols
- Basic Life Support
- Vehicle operation
- Client service
Timeline
Emergency Medical Technician
Falck Ambulance
01.2025 - Current
Front End Cashier
Whole Food Market
09.2023 - Current
Fulfillment Operations Manager/Team Member
Target
03.2020 - 10.2023
Men’s Assistant College Soccer Coach
Providence Christian College
08.2017 - 03.2020
Valet Attendant
Provalet
09.2013 - 03.2020
Boys Junior Varsity Soccer Coach
Valley Christian High School
11.2011 - 02.2013
Construction Worker
Rolland Muller Construction
05.2011 - 09.2011
Bachelor of Science - Communication Sciences and Disorders
Biola University
Emergency Medical Services
Saddleback College
High School Diploma -
Rosewall Christian Academy
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