Endurance sports including half and full Ironman triathlons, running, tennis, pickleball, and golf Enjoys travel and staying active through a variety of recreational and competitive athletic activities
Ben Partridge
Yulee
Summary
Detail-oriented inventory control lead with a proven track record in enhancing order fulfillment efficiency and improving inventory accuracy. Strong leadership skills demonstrated through team supervision and operational support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inventory Control Lead
Academy Sports and Outdoors
10.2024 - Current
- Audited and processed online customer orders stored in-store, ensuring accurate fulfillment for both in-store pickup and outbound shipping operations
- Managed order workflow for e-commerce operations, prioritizing and “shopping” active orders to ensure timely fulfillment and reduced delays
- Analyzed inventory system reports including negative on-hand balances and zero-velocity (no-sale) items to identify discrepancies and improve inventory accuracy
- Updated and corrected inventory records within internal systems to align on-hand counts with physical stock, reducing fulfillment errors and improving order accuracy
- Reduced “no-pick” occurrences by proactively reconciling inventory discrepancies and improving product availability tracking
- Supervised and coordinated a team of 4 associates supporting online order fulfillment operations, including task assignment, workflow monitoring, and performance support
- Provided floor support to retail staff by answering operational questions, delivering task guidance, and ensuring consistent execution of daily procedures
- Assisted management in communicating operational updates and ensuring timely dissemination of information across departments
- Supported overall store operations by assisting associates and managers as needed to maintain workflow efficiency and enhance customer experience at Academy Sports + Outdoors
- Contributed to improved customer satisfaction by ensuring accurate, timely order fulfillment and responsive in-store support
Customer Service Desk Clerk
Harris Teeter
09.2021 - 10.2024
- Opened and prepared customer service area for daily operations, including setting up cash registers, verifying cash drawers, and ensuring point-of-sale systems were fully functional
- Maintained cleanliness and organization of front-end and foyer areas to support a safe, professional, and customer-ready retail environment
- Processed customer transactions efficiently using cash registers, including cash, card, and lottery ticket sales, while ensuring accuracy and accountability of funds
- Provided customer assistance by locating merchandise, answering inquiries, and ensuring a positive service experience in a high-traffic environment
- Monitored checkout lanes and managed customer flow to reduce wait times and maintain efficient service during peak periods
- Scheduled and coordinated front-end staff break rotations and assigned register coverage to ensure continuous operational efficiency
- Supported daily store operations by enforcing front-end procedures and maintaining service standards during all operating hours
Operation Management Team
United States Navy, Ship's Serviceman
09.2018 - 09.2021
- Coordinated daily operations at hospital quarterdeck, serving as the primary point of contact for staff, patients, and visitors, ensuring adherence to facility protocols and security procedures
- Delivered clear and timely announcements over the 1MC communication system to disseminate critical information, emergency alerts, and operational updates across departments
- Supported logistics and supply chain operations by monitoring inventory levels and coordinating replenishment of essential medical and operational supplies
- Collaborated with cross-functional teams to maintain operational readiness and ensure uninterrupted support of clinical and administrative functions
- Maintained accountability of supplies and equipment, reducing shortages and improving availability of mission-critical resources
- Assisted in implementing process improvements that enhanced efficiency in supply distribution and communication flow
Ship Store Supervisor
United States Navy, Ship's Serviceman
12.2015 - 09.2018
- upervised daily retail operations of ship store during a 7-month deployment, ensuring continuous service in a high-tempo, mission-critical environment
- Led and managed approximately 25 staff members, assigning duties, monitoring performance, and maintaining accountability during all operating hours
- Trained and onboarded new personnel on store procedures, customer service standards, and inventory management processes, improving team readiness and efficiency
- Oversaw inventory control operations, including restocking shelves, tracking supply levels, and coordinating replenishment to prevent stock shortages
- Maintained accurate inventory records and ensured proper handling of merchandise in accordance with established policies and procedures
- Provided customer service to ship personnel, resolving issues and ensuring a positive experience in a confined, high-demand environment
- Implemented workflow improvements that increased efficiency in stocking and reduced downtime during peak operating periods
Ships Serviceman
United States Navy, Ship's Serviceman
07.2015 - 09.2015
- Supported a 3-month deployment in South America, ensuring continuous availability of morale and welfare supplies across multiple operational locations
- Led a small team of 12 personnel responsible for resupply, restocking, and maintenance of dozens of vending machines providing snacks, beverages, and consumable goods
- Coordinated logistics operations to track inventory levels, schedule resupply runs, and prevent service disruptions across distributed sites
- Executed routine inspections and restocking procedures to maintain product availability, equipment functionality, and service continuity in a deployed environment
- Monitored usage trends and supply consumption to anticipate demand and improve efficiency of replenishment cycles
- Ensured accountability of inventory during transport and distribution, reducing risk of loss and maintaining accurate stock records
Sailor
United States Navy, USN
10.2013 - 07.2015
- Successfully completed Navy Recruit Training (Basic Training), demonstrating proficiency in military discipline, physical readiness, and foundational operational procedures
- Completed required operational safety and readiness training, including First Aid, Sea Survival, and Battle Stations, ensuring preparedness for emergency and maritime contingency operations
- Graduated from Ship’s Serviceman “A” School (Specialist Training School), gaining technical training in retail operations, inventory management, cash handling, and supply procedures
- Assigned to first duty station aboard the USS Ronald Reagan (CVN-76), where I performed duties in the ship’s store supporting daily retail and supply operations
- Applied training in customer service, inventory control, and point-of-sale operations to maintain efficient store functionality in a high-tempo shipboard environment
- Supported morale and welfare operations by ensuring availability of essential goods for embarked personnel during underway periods
Golf Cart Attendant
Golf Club of Amelia Island
07.2011 - 10.2013
- Assisted with the setup and breakdown of golf events, ensuring efficiency.
- Managed cart fleet maintenance, troubleshooting minor mechanical issues promptly.
- Implemented improved workflows for cart retrieval and return processes, increasing efficiency.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Maintained pristine course conditions through diligent litter removal and area cleaning tasks.
- Reduced downtime during inclement weather by swiftly implementing contingency plans for cart storage.
Education
Associate of Science - BSC/ Sport Science Degree - Outdoor Recreation
University of Plymouth
Cornwall, UK08.2007
High School Diploma -
Kingham Hill School
Kingham, UK06.2004
Skills
Detail-oriented and disciplined professional with experience in military operations, retail logistics, inventory control, and customer service leadership Proven ability to supervise teams, manage high-volume retail and supply operations, and ensure accurate execution of complex workflows in fast-paced environments Skilled in inventory reconciliation, online order fulfillment, and front-end retail operations, with a strong focus on efficiency, accountability, and customer satisfaction Certified Personal Trainer with a passion for fitness, sports performance, and team development Seeking to leverage leadership experience, operational expertise, and strong interpersonal skills in a retail sports, fitness, or operations-focused role
Accomplishments
- Completed multiple long-distance and Olympic-distance triathlon events, demonstrating endurance, discipline, and consistent goal achievement across international and U.S. competitions
- Competed in full-distance Ironman Florida in Panama City Beach, Florida, completing a 140.6-mile triathlon (swim, bike, run)
- Completed multiple 70.3 Half-Ironman events, including:Ironman 70.3 Oceanside
Ironman 70.3 SuperFrog
Ironman 70.3 Indian Wells, Palm Desert, California (multiple years)
- Competed in Olympic and sprint-distance triathlons including Carlsbad Triathlon, Chula Vista Triathlon, Desert Triathlon (Palm Desert), and Jax Tri Series (multiple events across August–October seasons)
- Represented international competition experience at Cheltenham Triathlon in the United Kingdom
- Participated in major endurance running event Rock 'n' Roll Running Series San Diego (2016, 2018), demonstrating sustained competitive performance over time
- Maintained long-term commitment to endurance sport training, race preparation, and performance improvement across multiple disciplines
Certification
- Certified Personal Trainer – National Academy of Sports Medicine (NASM), 2024
- CPR/AED Certification – NASM, 2024
- ISRM Sport & Recreation Operations Certificate, 2004
- RYA Day Skipper Certification
- RYA Powerboat Certification
- Windsurfing Instructor Certification
- First Aid at Work Certification
Interests
Timeline
Inventory Control Lead
Academy Sports and Outdoors
10.2024 - Current
Customer Service Desk Clerk
Harris Teeter
09.2021 - 10.2024
Operation Management Team
United States Navy, Ship's Serviceman
09.2018 - 09.2021
Ship Store Supervisor
United States Navy, Ship's Serviceman
12.2015 - 09.2018
Ships Serviceman
United States Navy, Ship's Serviceman
07.2015 - 09.2015
Sailor
United States Navy, USN
10.2013 - 07.2015
Golf Cart Attendant
Golf Club of Amelia Island
07.2011 - 10.2013
Associate of Science - BSC/ Sport Science Degree - Outdoor Recreation
University of Plymouth
High School Diploma -
Kingham Hill School