Ben Rentz
Dayton,OH
Summary
Experienced Territory Manager with 20+ years in HVAC sales, project coordination, and customer account management. Known for building strong client relationships, resolving issues quickly, and maintaining organized CRM and pipeline tracking to support growth.
Known as a solution provider, problem solver, go-to person, and maintaining a consistent positive and fun attitude.
Overview
21
21
years of professional experience
Work History
Territory Manager
Allied Supply Company
11.2022 - 11.2026
- Managed territory accounts, strengthening customer relationships and identifying new sales opportunities.
- Coordinated product quotations, pricing updates, and order follow-up to support accurate customer service.
- Maintained CRM records, tracking leads, account activity, and pipeline progress for consistent reporting.
- Collaborated with inside sales and operations to resolve order issues and improve fulfillment accuracy.
Project Manager
Butler Heating & Air Conditioning
01.2018 - 11.2022
- Coordinated HVAC project schedules, aligning crews, materials, and customer timelines for smooth installations.
- Managed jobsite communication between technicians, customers, and vendors to resolve issues quickly.
- Reviewed project scopes, change orders, and estimates to maintain accurate job execution.
- Oversaw permitting, inspections, and compliance requirements for residential and commercial HVAC work.
- Main job duty was to sell HVAC equipment, accessories, and solutions to residential homeowners and commercial business owners.
Parts & Customer Service Representative Manager
The Habegger Corporation
11.2005 - 12.2017
- Led customer service team handling order entry, quote processing, and issue resolution for HVAC distribution accounts.
- Directed daily workload prioritization to maintain accurate responses across phone, email, and branch inquiries.
- Trained representatives on product knowledge, pricing policies, and order management procedures.
- Coordinated with sales, warehouse, and purchasing teams to resolve backorders, substitutions, and delivery delays.
Education
HVAC Certification - HVAC
RETS Tech Center
Dayton, OH09-2005
High School Diploma -
Miamisburg High School
Miamisburg, OH05-2004
Skills
- Customer relationship management
- Heavily experienced with internet based HVAC distribution operating systems
- Strong AS400 skills and understanding
- Multitasking and organization
- HVAC sales strategies
- Goals and performance
- Easily understand all forms of electronic device operations such as computers, laptops, tablets, and smart devices
- Team collaboration and leadership
Timeline
Territory Manager
Allied Supply Company
11.2022 - 11.2026
Project Manager
Butler Heating & Air Conditioning
01.2018 - 11.2022
Parts & Customer Service Representative Manager
The Habegger Corporation
11.2005 - 12.2017
HVAC Certification - HVAC
RETS Tech Center
High School Diploma -
Miamisburg High School