Experienced wellness consultant, fitness professional, merchandising and brand manager with a dedicated passion for excellent customer relationships...
Overview
36
36
years of professional experience
1
1
Certification
Work History
Territory Manager
Apex Sales & Marketing
04.2022 - 09.2023
Sales and merchandising specialist working in produce departments throughout the valley representing companies such as, Dole, Braga Farms, Fresh Gourmet, Pompeii, Lighthouse and many others
Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Identified opportunities for upselling and cross-selling.
Hotel Manager and Co-op Owner
Hotel Vendome
06.2014 - 12.2021
Hotel Manager and Co-op Owner of a boutique hotel
I successfully managed day-to-day operations and was responsible for all aspects of training, hiring, HR, marketing, purchasing, marketing and management
Curator, Brand Developer and Merchandising Specialist
Fantastic Fungi
03.2021 - 11.2021
I sourced all products for the Fantastic Fungi subscription boxes
We created a mushroom centered ecommerce brand around the movie
I have curated 3 subscription boxes while establishing partnerships with vendors and vetting all products to create a unique and memorable experience
This was a contract position within a start up.
Multi-practice Manager/Spa Director
Starr Rejuvenation Center
01.2011 - 01.2016
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
Designed a growth plan for practice
Assisted nurses and doctors with patient care as needed
Trained all front office team
Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance
Led clinical team in delivering care services that promoted optimal patient care.
Regional Director (Brand Management, Merchandising & Product Development)
Wellnegenix
01.2000 - 01.2011
Brand Management, Merchandising & Product Development for wellness start-up
Product and ingredient sourcing, vendor relationship development and ecommerce along with content creation and management of national merchandising team
Medicinary Director
Natural Way Holistic Wellness Spa
01.1993 - 01.1999
etail departmentsrdGreeted all guests in a warm and friendly manner to create a positive first impression of the spa an
Prepared herbal, homeopathic and functional preparations
Educated clients on current products and maintained wellness plans and directives for N.D and MD
Guest Experience Manager
Hyatt Islandia
05.1987 - 08.1993
Served as a primary point of contact for members and guests for information on hotel and restaurant services
Scheduled and trained employees
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
Interacted positively with customers while promoting hotel facilities and services
Carefully interviewed, selected, trained and supervised staff.
Education
Master's Degree in Holistic Nutrition - Holistic Science