Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ben Shurdhi

Park Ridge,IL

Summary

Dynamic Service Technician with a proven track record at Effective Air. Adept at troubleshooting and preventive maintenance, I fostered a culture of safety and continuous improvement, training junior technicians to enhance team performance and operational efficiency.

Experienced with diagnosing and repairing HVAC systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Service Technician

Effective Air
05.2018 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Ensured safety compliance with thorough inspections of HVAC equipment and systems.
  • Increased longevity of HVAC systems by performing preventive maintenance.

Floor Manager, Bar Tender.

Tutto Italiano Restaurant
01.2010 - 06.2015
  • Managed and motivated employees to be productive.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Prepared and served drinks to costumers.

Education

HVAC Certification

Oakton Community College
Des Plaines, IL
05-2018

I.T. Mechanical Trade School

College of North West London
06-2003

High School Diploma -

Harry Fulz
Tirana, Albania
06-1998

Skills

  • Professional and courteous
  • Attention to detail
  • Troubleshooting skills
  • Customer service
  • Punctual and reliable
  • Installation and repair

Certification

  • EPA- Universal
  • Nate- certified
  • HVAC- Service technician
  • Installer Certificate
  • Facility Management

Timeline

Service Technician

Effective Air
05.2018 - Current

Floor Manager, Bar Tender.

Tutto Italiano Restaurant
01.2010 - 06.2015

HVAC Certification

Oakton Community College

I.T. Mechanical Trade School

College of North West London

High School Diploma -

Harry Fulz
Ben Shurdhi