Ben Smith
Jacksonville
Summary
Results-driven Senior Terminal Manager with proven expertise in transportation planning, regulatory compliance, and staff development. Committed to enhancing operational efficiency and ensuring safety within Rail, Vessel, and DOT trucking industries.
Overview
8
8
years of professional experience
Work History
Sr. Terminal Manager
Parsec
Jacksonville, FL
08.2024 - Current
- Managing all operational aspects within the various departments of a rail terminal facility with 153 employees and 15 managers.
- Overseeing the day-to-day operations of the terminal, ensuring efficient and timely transportation of goods.
- Developing and implementing transportation plans to optimize routes and minimize costs.
- Accountable for overall P&L responsibilities
- Building cooperative partnerships between Parsec, Inc and Norfolk Southern Railway.
- Managing and coordinating all freight movement.
- Developing and drive existing staff to enhance engagement & retention within the Jacksonville Terminal.
- Collaborating with vendors to ensure timely delivery of goods and resolve any issues that may arise.
- Acting as key point of contact between Parsec, Inc. and our customers.
- Approaching safety violations with care and administer disciplinary actions when required.
- Monitoring and approving terminal purchases for payment & manages purchases within budget.
- Working with HR Management and approving weekly time & attendance and ensures data is accurate and timely.
- Partner with Talent Acquisition to ensure the Terminal is fully staffed.
- Owning the Training and Orientation process of all Jacksonville employees to ensure their ongoing success while working with the HR Generalist and Safety Manager.
- Providing Terminal Metrics & Reports as needed.
- Implementing process improvement initiatives to enhance operational efficiency and customer satisfaction.
- Problem-solving skills with a focus on process improvement
Transportation Manager
Hrustic Brothers
Jacksonville, FL
01.2024 - 09.2024
- Coordinated transportation schedules to optimize delivery efficiency and reduce delays.
- Managed vendor relationships to ensure reliable service and compliance with contractual obligations.
- Implemented route optimization strategies, enhancing fuel efficiency and minimizing operational costs.
- Trained team members on safety protocols and best practices in transportation management.
Operations Manager
Ceres Terminals
Jacksonville, FL
05.2018 - 01.2024
- Streamlined operational workflows to enhance efficiency and reduce turnaround times between vessel and gate/yard operations.
- Led operations teams to implement process improvements and optimize labor resources.
- Analyzed data trends to identify areas for cost reduction and operational enhancements.
- Implemented safety protocols that resulted in improved compliance and reduced workplace incidents.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and maintained key performance indicators to track operational success and drive accountability.
Education
Bachelor of Arts - Business Administration And Management
Florida State College
Jacksonville, Florida, FL04-2018
No Degree - Maritime Studies
Paul Hall Center For Maritime Training And Education
Piney Point, MD04-2013
High School Diploma -
Duncan U. Fletcher High School
Neptune Beach, FL05-2009
Skills
- Transportation planning Optics, AS400, Navis N4, Tideworks
- Staff training and development
- Safety
- Intermodal Operations Management
- MS office suite
- Payroll Processing Paycor and Workday
- OSHA regulations
- DOT regulations
- Regulatory compliance
- Problem-solving abilities
- Critical thinking
- Daily operations management
Accomplishments
- Consecutive "Perfect Peak Season" Awards by Norfolk Southern Railway.
- Jacksonville Terminal Awarded "Terminal of the Quarter" for Q4 2025 by Universal-Parsec.
Timeline
Sr. Terminal Manager
Parsec
08.2024 - Current
Transportation Manager
Hrustic Brothers
01.2024 - 09.2024
Operations Manager
Ceres Terminals
05.2018 - 01.2024
Bachelor of Arts - Business Administration And Management
Florida State College
No Degree - Maritime Studies
Paul Hall Center For Maritime Training And Education
High School Diploma -
Duncan U. Fletcher High School