Ben Sterrenberg
Beaverton
Summary
Dynamic General Manager with a proven track record at Gladstone Mitsubishi, excelling in operations management and relationship building. Achieved financial stability through strategic budget control and enhanced team performance. Recognized for boosting customer satisfaction and exceeding sales goals, leveraging strong leadership and problem resolution skills to drive organizational success.
Overview
11
11
years of professional experience
Work History
General Manager
Gladstone Mitsubishi
06.2019 - 03.2025
- Proven track record of taking over under-performing stores and transforming them into high-performing.
- Managed budget, employee reviews, training, schedules, and contract negotiations.
- Implemented and developed sales strategies and set short/long term goals.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure success and loyalty.
- Inventory management.
- Maximized efficiency by coaching and mentoring personnel on sales, industry practices, company procedures, and technology systems.
Closer, Finance and Desk
Beaverton Hyundai
01.2016 - 06.2019
- Boosted customer satisfaction rates by promptly addressing concerns and providing solutions.
- Improved negotiation skills by consistently practicing and refining techniques, resulting in a higher percentage of closed deals.
- Conducted post-sale follow-up calls to ensure customer satisfaction and address any issues or concerns proactively.
- Exceeded monthly sales quotas by proactively working leads.
Closer, Finance and Desk
Nissan Of Portland
01.2014 - 12.2016
- Negotiating deal terms.
- Finalized sales and deals.
- Achieved sales goals.
- Worked closely with the sales team, finance department and service.
Education
Silverton High School
Silverton OR 01-1994
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Relationship building
- Winning, positive and upbeat
Timeline
General Manager
Gladstone Mitsubishi
06.2019 - 03.2025
Closer, Finance and Desk
Beaverton Hyundai
01.2016 - 06.2019
Closer, Finance and Desk
Nissan Of Portland
01.2014 - 12.2016
Silverton High School
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