Ben Stutes
City of Southlake
Southlake,TX
1
Language
1
Certification
1
year of professional experience
Reliable professional with experience in guest services and retail. Proven skills in effective communication, problem-solving, and enhancing customer experiences. Eager to contribute to a positive and welcoming environment for all guests.
Work History
Recreation Attendant, Guest Services
3 Months- Managed sales and processing of memberships for new guests, ensuring a positive and welcoming experience.
- Facilitated a welcoming environment by greeting customers immediately upon arrival to enhance their experience.
- Led engaging tours for new guests
- Participated in monthly EAP safety training sessions
- Used ACTIVENet Software to sell memberships/rentals for guests.
- Gained an understanding of Outlook, Microsoft Teams, and Microsoft 365 to communicate and receive information from staff and guests.
Cashier/Grocery Clerk
8 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with questions
- Created a positive shopping experience. Greeted customers warmly upon entry.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of items.
- Helped customers take merchandise out of the store and loaded items into vehicles.
- Maintained clean and tidy checkout area to optimize service delivery.
- Helped at the Tom Thumb Express (Gas Station) when short on staff.
- Trained new Courtesy Clerks
Education
High School Diploma
- GPA 3.7 (92.72)
- French Club Member (2025)
- Completed AP course in AP Computer Science Principles
Skills
Membership sales
Customer assistance
Safety awareness
Attention to detail
Time management
Flexibility
Multitasking
Teamwork
Problem-solving
Excellent communication
Reliability
Leadership qualities
Patience and empathy
Active listening
Certification
American Red Cross
Adult and Pediatric First Aid/CPR/AED Certification
Languages
French
Limited Working
Interests
Travel
Cooking
Gaming
Artificial Intelligence (AI)
Cybersecurity
Business
Game Creation
Computer Science
Criminology
Timeline
Recreation Attendant, Guest Services
City of Southlake
05.2026 - CurrentRead More
Cashier/Grocery Clerk
Tom Thumb (Albertsons)
09.2025 - 05.2026Read More
Carroll Senior High School
High School Diploma
Read More
Employee of the Month January (Tom Thumb)
Picked Employee of the Month at Tom Thumb by the store director for my dedication and reliability.
Thanksgiving Food Bank Donations
Raised over $1,000 dollars at the register by offering customers to donate/round-up for the local Tarrant County Food Bank. This event was led and organized while Albertsons and I participated during cashier shifts.