Consistently achieved $10k in personal monthly sales and surpassed key performance indicators
Driving membership sales by educating customers on package promotions, services, and pricing based on individual history and needs
Managing guest concerns and questions with professionalism and friendliness while optimizing customer retention and sales opportunities
Managed check in/check out, transaction processes, and scheduling appointments for up to 100 customers a day.
Trainee
All Stars Project
Newark, New Jersey
10.2023 - 12.2023
Participated in weekly professional development workshops and learned directly from business leaders and senior executives from JPMorgan Chase, Kushner Companies, and MetLife
Built professional skills including public speaking, networking, and mock interviewing.
Receptionist
ShampooJC
Jersey City, New Jersey
09.2023 - 12.2023
Welcomed clients and guests with friendly and professional demeanor.
Coordinated communication between clients and salon staff.
Scheduled appointments and managed appointment book for salon staff.
Developed positive relationships with clients through effective communication skills.