Benjamin Sutton
GAINESVILLE,GA
Summary
Accomplished Store Manager with a proven track record at Harvey's Grocery Store, enhancing customer loyalty through exceptional service and fostering a culture of excellence among team members. Skilled in decision-making and staff supervision, I've successfully negotiated with vendors for optimal pricing, significantly boosting brand awareness.
Overview
2018
2018
years of professional experience
Work History
Assistant Manager
Bi Lo Grocery Store
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Store Manager
Dollar General Market
04.2008 - 09.2017
- Oversaw daily store operations, ensuring efficient workflow and customer satisfaction.
Store Manager
Harvey's Grocery Store
11.1978 - 03.2008
- Delivered exceptional customer experiences by fostering a culture of service excellence among team members, leading to increased loyalty and repeat business.
- Collaborated with corporate marketing teams on promotional events, driving foot traffic and boosting brand awareness.
- Established strong relationships with vendors and suppliers, ensuring optimal pricing negotiations and timely product deliveries.
- Improved employee satisfaction scores through open communication channels such as monthly meetings or suggestion boxes that allowed staff input on policies or procedures.
Education
Graduation -
Cook High School
Adel, GA06.1984
Skills
- Decision-making
- Time management
- Customer relations
- Staff supervision
Timeline
Store Manager
Dollar General Market
04.2008 - 09.2017
Store Manager
Harvey's Grocery Store
11.1978 - 03.2008
Assistant Manager
Bi Lo Grocery Store
Graduation -
Cook High School
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