BEN THOMAS
Chicago,IL
Summary
Brand new to Chicago. Immediate availability. Seasoned sales and customer service professional with a passion for people, Halloween, coffee, pizza and music.
Overview
6
6
years of professional experience
Work History
Cups Coffee
Barista
Indianapolis, IN
06.2023 - 09.2025
- Assisted with the morning rush at a fast-paced, high volume coffee shop near Salesforce Tower in Downtown Indy
- Maintained excellent knowledge of menu, working fast while answering menu questions regarding beverages
- Maintained clean environment to ensure timely, top tier customer service
Server
Turchetti’s Butcher Shop and Restaurant
Indian Head, IN
10.2023 - 07.2025
- Served customers in town for conventions at both the restaurant and on site at events
- Maintained top tier knowledge of menu, including various smoked meats, beer and wine
- Assisted with carry out orders
Server
Carrabbas Italian Grill
Carmel, IN
06.2021 - 10.2023
- Served tables at fast-paced, high volume Italian restaurant, maintaining vast knowledge of pizza and pasta menu
- Assisted with carry out orders including soups and salads
- Worked holiday hours, assisting families back visiting their loved ones with great meals and excellent customer service
Server/Host
Maggianos
Indianapolis, IN
02.2020 - 10.2023
- Served at a fast paced high volume chain Italian restaurant in a busy mall district
- Maintained excellent menu knowledge of pizzas, salads and pastas
- Maintained banquet halls and served the mayor and Indianapolis Colts for special events
Education
Bachelor of Arts - Communications
Butler University
Indianapolis, IN05-2014
Skills
- Serving
- Customer service
- Sales forecasting
- Lead generation
- Sales strategy
- Customer engagement
- Negotiation techniques
- Team leadership
- Presentation skills
- Relationship building
- Conflict resolution
- Time management
- Coaching and mentoring
- Business Development
Timeline
Server
Turchetti’s Butcher Shop and Restaurant
10.2023 - 07.2025
Cups Coffee
Barista
06.2023 - 09.2025
Server
Carrabbas Italian Grill
06.2021 - 10.2023
Server/Host
Maggianos
02.2020 - 10.2023
Bachelor of Arts - Communications
Butler University