Ben van Ooyen
Durham,NC
Summary
Results-driven Business Manager with extensive experience at UNC Health Care System, specializing in strategic sourcing and vendor management. Demonstrated expertise in procurement optimization that has led to significant cost savings and enhanced supply chain efficiencies. Proficient in managing ERP systems and audit processes, consistently overcoming complex challenges to improve operational effectiveness. Committed to driving continuous improvement and innovation within the organization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Business Manager
UNC Health Care System
Chapel Hill, NC
01.2024 - Current
- Responsible for setting and maintaining the departments operational, capital, and minor equipment budget for the year
- Manage and oversee multiple employees responsible for daily charge posting of OR surgical cases, tissue reconciliation and tracking and all special and priority orders
- Created audit reports to verify accuracy of surgical case data, cost accuracy on supply charge and markup and par optimization
- Collaborated with vice presidents and directors on budgeting, placement agreements and inventory management
- Negotiated ~$500,000 in savings on a new capital equipment purchase for the 4 operating room sites
- Provided reporting and data for the new surgical hospital opening for inventory management and PAR data
- Continue to foster relationships between the clinical staff and the new Business Office leadership
Business Operations Analyst
UNC Health Care System
Chapel Hill, NC
01.2021 - 01.2024
- Orchestrate annual audits for operating room supplies and implants across four hospital locations
- Monitor annual counts for fluctuations in item quantities and locations
- Enhance count data accuracy to mitigate inventory inflation and ensure consistent operations
- Generate reports to verify patient charges and item billing accuracy
- Provide support for the clinical materials analyst position during the transition
- Collaborate with the Business Manager to conduct budget analyses and address variances
- Implement organizational procedures to streamline audits and maintain operational efficiency
- Identified and resolved item shortages to maintain uninterrupted hospital procedures
- Analyzed count data for 20,000+ items valued at $15M by facilitating cost and budget evaluations
- Optimized supply chain management and mitigated back-order issues by collaborating with interdisciplinary teams
Clinical Materials Analyst
UNC Health Care System
Chapel Hill, NC
01.2018 - 01.2021
- Directed the Surgical Value Analysis Committee, while overseeing supply requests, meeting agendas, and financial analyses for new product requests
- Provided meticulous follow-up and distributed accurate meeting minutes
- Coordinated staff for seamless execution of new product trials
- Conducted thorough research on items, pricing, and comparative products to inform leadership decisions
- Generated insightful reports on ordering patterns, patient charge records, and inventory valuation
- Assessed product pricing against hospital metrics to optimize cost-effectiveness
- Contributed to increased net revenue by identifying and rectifying charge discrepancies
- Addressed cost issues and achieved substantial savings in collaboration with the charge integrity team
- Liaised with the business manager on new capital initiatives to ensure timely readiness of disposable items
- Analyzed charge data, performed audits on 150+ cases daily, and offered CPT and HCPCS code support for patient charges
- Implemented solutions for recurring issues and improved data integrity in hospital systems regarding pricing and charge codes
Business Applications Specialist
UNC Health Care System
Chapel Hill, NC
01.2017 - 01.2018
- Managed purchasing duties at the Shared Service Center warehouse, including order placement, pricing adjustments, and purchase order follow-up
- Created and maintained item master records across Health Care System, while managing ~200-300 monthly tickets
- Revamped Item Adds process and fostered interdepartmental collaboration to enhance master data management
- Provided complete Lawson ERP system training at various hospitals and clinics as well as supported new hospital acquisitions
- Streamlined item master filing with over 100,000 unique records by eliminating duplicates, adding new items, and ensuring accurate billing setup
Purchasing Agent
UNC Health Care System
Chapel Hill, NC
01.2017 - 12.2017
- Reviewed and revised vendor contracts for equipment and services across the UNC Health Care System
- Developed and implemented analytic reports using business objects to track orders and address outstanding issues
- Coordinated with materials management and accounts payable to maintain accurate master data records
- Designed and developed the departmental Intranet, while leading a dedicated committee
- Managed and followed up on 2000+ monthly purchase orders for data accuracy and new item creation
- Received commendations via email and UNC's High-5 board by cultivating strong relationships with hospital end users
Inventory Control Supervisor
Hemo Bioscience
Morrisville, NC
01.2015 - 01.2017
- Oversaw warehouse inventory to sustain production and manufacturing
- Conducted weekly and monthly inventory counts to maintain optimal levels
- Developed standardized statistical models to streamline reporting processes
- Monitored service delivery metrics to ensure compliance with standard procedures
- Created departmental budgets aligned with business goals and resources
- Procured $600K worth of materials and equipment annually for the company
- Reduced product waste by sourcing materials for resale with careful attention to expiration dates
- Handled shipping and receiving paperwork for incoming (~500+) and outgoing (~1,700+) shipments
Education
Bachelor of Arts - History
The Ohio State University
Columbus, OHSkills
- Strategic Sourcing Initiatives
- Vendor Management
- Contract Management
- Placement Agreements
- Procurement Optimization
- Relationship Management
- Cost Reduction Strategies
- Capital and operational budgeting
- ERP Systems Management
- Supply Chain Optimization
- Audit Management
Certification
- A+
- MCP
- MCDST
Accomplishments
- Was awarded the UNC Safety Star in 2021 for keeping surgical cases ongoing during Pandemic with supply procurement.
Timeline
Business Manager
UNC Health Care System
01.2024 - Current
Business Operations Analyst
UNC Health Care System
01.2021 - 01.2024
Clinical Materials Analyst
UNC Health Care System
01.2018 - 01.2021
Business Applications Specialist
UNC Health Care System
01.2017 - 01.2018
Purchasing Agent
UNC Health Care System
01.2017 - 12.2017
Inventory Control Supervisor
Hemo Bioscience
01.2015 - 01.2017
- A+
- MCP
- MCDST
Bachelor of Arts - History
The Ohio State University
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