BENECIA ROACHÉ

• Executed custom floral arrangements and bouquets, aligning designs with individual customer preferences and specific occasions.
• Prepared, arranged, wrapped, and packaged fresh flowers, ensuring high presentation standards and quality for customer orders.
• Prepare, arrange, wrap, and package fresh flowers with attention to presentation and quality.
• Managed day-to-day operations, fostering a personalized experience that built strong customer relationships.
• Assisted in designing floral arrangements for various events, ensuring alignment with client preferences.
• Prepared and maintained floral supplies, including cutting and conditioning flowers for optimal longevity.

Welcomed members and guests, fostering a friendly and positive atmosphere.

• Assisted members with memberships and account inquiries to ensure satisfaction.
• Educated new members on club policies, equipment usage, and fitness services offered.
• Assisted members with inquiries and account management to enhance overall satisfaction.
• Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.

• Guided customers in product selection through personalized recommendations, enhancing their shopping experience.
• Contributed to a welcoming and enjoyable shopping experience.
• Created an inviting atmosphere for customers by arranging products and maintaining cleanliness.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Educated clients on current promotional offerings and products using persuasive selling tactics.