Kayla Kindle
Richmond,CA
Summary
Creative Floral Designer with relevant experience in crafting unique floral arrangements for a variety of occasions. Possess strong knowledge of plant care, design principles, and customer service. Strengths include ability to create custom designs per client specifications, staying updated on current trends in floral design, and effectively managing inventory. Previous roles have demonstrated significant impact by enhancing aesthetics of events and increasing customer satisfaction.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Imaginative floral designer proudly offering several years' experience working with clients and creating eye catching sprays, bouquets, and centerpieces. Offering well-developed relationship building and order placement skills. Considered a highly adaptable, upbeat employee.
Overview
14
14
years of professional experience
Work History
Floral Designer
mill valley flowers
Mill Valley , CA
05.2022 - Current
- Created custom bouquets, arrangements, planters, boutonnieres, corsages, and centerpieces.
- Provide consultation with clients to understand their floral needs and desires. Also, educate them about flower choices, management, and care.
- Communicate effectively with vendors and clients.
- Organized flower inventory to ensure availability for customer orders.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Ordered supplies from wholesalers to maintain adequate stock levels in the store.
- Coordinated delivery schedules with local courier services for timely delivery of floral arrangements.
- Processing shipments of flowers, managing inventory, and shop.
- Developed promotional displays to attract new customers.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- customer service
Front Office Receptionist
first class janitorial services
San Francisco, CA
04.2011 - 05.2022
- Greeted customers and visitors in a professional manner.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Scheduled appointments for clients and recorded all client data into the system.
- Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
- Assisted with administrative tasks such as filing documents, photocopying, faxing.
- Organized office supplies and maintained inventory levels.
- Received payments from customers and processed credit card transactions accurately.
- Prepared invoices for customers according to company procedures.
- Maintained confidentiality of customer information at all times.
- Provided excellent customer service by responding promptly to inquiries and requests from clients, customers in person or via telephone, email.
- Ensured that front desk area was well organized at all times.
- Monitored security cameras located in the lobby area.
- Responsible for opening and closing the office on time each day.
- Checked visitor identification before allowing access to restricted areas.
- Updated employee contact list regularly.
- Verified accuracy of billing statements prior to sending them out to customers.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Managed company calendar and scheduled events.
Customer Service
Target
San Rafael, CA
06.2018 - 12.2018
- Provided customer service to ensure customer satisfaction.
- Restock, organize, and rotate merchandise.
- Process transactions, upsell and cross-sell, and meet sales goals.
- Follow policies and procedures, handle returns, and report security issues.
- Answer questions and provide product information.
- inventory
- online orders, shipping, packing, labeling
Education
Graduate Certificate - Flower Design
San Francisco Flower Design School
San Francisco, CA03-2022
High School Diploma -
El Cerrito High
El Cerrito, CA01-2012
Skills
- able to adapt to a fast-paced environment
- team player, hard worker, time management, problem-solving, leadership, critical thinking, oral and written communication
- computer literate, growth mindset, professionalism, great work ethic, dependable, reliable, empathetic, and confidence
- Special occasion decorative pieces
- Large order fulfillment
- Creative merchandising and display
- Flower arranging
- Flower storage
- Vendor relationships
- Wholesale purchasing
- Product Knowledge
- Order supplies
- Visual Merchandising
- Quality Control
- Conflict Resolution
- Serve clients
- Seasonal displays
- Order Fulfillment
- Multitasking
- Customer Service
- Inventory Management
- Order Processing
- Bouquet preparation
- Design arrangements
- Floral shop assistance
- Client meetings
- Manage deliveries
- Team building
- Social Media Marketing
Affiliations
- hands on training from Michael gaffney "floral designer of 25 years', author and inventor . with appearance on hallmark channel, the today show and nbc.
Timeline
Floral Designer
mill valley flowers
05.2022 - Current
Customer Service
Target
06.2018 - 12.2018
Front Office Receptionist
first class janitorial services
04.2011 - 05.2022
Graduate Certificate - Flower Design
San Francisco Flower Design School
High School Diploma -
El Cerrito High
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