Seasoned maintenance technician, with a proven track record at Corvias Military Living. Expertise in HVAC system maintenance, with the commitment to operational efficiency. Demonstrates exceptional problem solving abilities along with a dedicated preventative maintenance mindset. Overseer, and trainer, to multiple technicians throughout my time as a supervisor, and install manager. Traveled to multiple locations, as part of the assessment team, ensuring the right products match the varying conditions
Overview
5
5
years of professional experience
Work History
Sr. Install Manager
Vitacorps
Fort Bragg, North Carolina
04.2024 - Current
Managed installation schedules and coordinated team activities for efficient workflows.
Oversaw equipment setup and ensured compliance with safety standards during installations.
Trained new staff on installation procedures and company protocols for quality assurance.
Collaborated with clients to understand project requirements and address concerns promptly.
Conducted quality checks on completed installations to ensure adherence to specifications.
Facilitated communication between teams to resolve issues and streamline operations effectively.
Resolved customer complaints promptly while maintaining excellent customer service standards.
Implemented process improvements to enhance installation efficiency and reduce delays.
Evaluated customer requirements for system installations and provided appropriate solutions.
Identified, diagnosed and resolved technical issues related to system installations.
Assisted in troubleshooting hardware and software problems related to system installations.
Monitored user feedbacks and addressed any complaints or suggestions regarding system installations.
Consulted with stakeholders during project planning stages to determine scope of work involved in each installation process.
Prepared and planned worksites to help jobs run smoothly.
Trained and monitored employees to teach daily tasks and improve performance.
Delegated work to staff, setting priorities and goals.
Cleaned or prepared construction sites to eliminate hazards.
Monitored project progress to enforce adherence to deadlines and quality standards.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Created work crew schedules and delegated assignments.
Established and enforced procedures and work standards, promoting team performance and safety.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Read and interpreted drawings and assessed construction against plans.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Resolved labor, design and tool issues during construction projects.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Inspected sites before and after construction projects.
Eliminated project lags by organizing work-in-progress and delegating tasks.
Coordinated phases of construction projects from inception to completion.
SUPERVISOR
Corvias Military Living
Aberdeen, Maryland
10.2021 - 04.2024
Supervised daily operations of residential properties for military families.
Managed maintenance requests and coordinated service personnel for efficient repairs.
Conducted regular property inspections to ensure quality living conditions.
Trained team members on customer service and property management standards.
Implemented processes to enhance efficiency in property management operations.
Facilitated communication between residents and management to address concerns.