Benedict Niuatoa
Everett,MA
Summary
Hardworking Advocate working diligently on behalf of veterans to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations.
Overview
14
14
years of professional experience
Work History
Veteran Advocate
City Of Cambridge - Dept. Of Veterans' Services
02.2020 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any veteran-related question or concern.
- Assisted individuals in navigating processes and procedures to resolve Veteran Affairs and Chapter 115 issues.
- Completed applications, reports, scanning, paperwork and documentation accurately and in timely manner.
- Conducted pre-screening to determine eligibility for veteran supportive services.
- Made referrals to appropriate services, following up to confirm clients needs were resolved.
- Distributed supportive services information to help individuals enhance ways of living and achieve self-sufficiency.
Aerial Observer (Corporal - Sergeant)
United States Marine Corps
11.2011 - 10.2015
- Served as department's supervisor during unit's first deployed detachment to Japan, South Korea, and the Philippines.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Successfully served as a liaison between department’s higher management staff and other companies; including other departments within the company.
- Enforced strict safety protocols to protect crew members.
- Led more than 200 Marines across unit programs, responsible for safety training, and morale.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on UH-1Y and AH-1Z aircraft.
- Successfully led an annual Electromagnetic Discharge Program to exceed the company and US Naval Air (NAVAIR) Command standards.
Avionics Technician (Pvt First Class - Corporal)
United States Marine Corps
10.2009 - 10.2015
- Served two campaigns of Operation Enduring Freedom (OEF) in Afghanistan.
- Assisted with quarterly technical training pertaining to aircraft systems and equipment to increase department employee’s understanding and knowledge of aircraft systems.
- Spearheaded department’s quarterly presentation’s regarding department’s missions and goals.
- Obtained duties as a Collateral Duty Inspector (CDI); responsible for supervising maintenance and expertise to deem aircraft safe for flight.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Accomplished 80% of aircraft's weapons system upgrades and fire-control maintenance annually.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
Education
Master of Arts - Homeland Security
Northeastern University
Boston, MA2019
Bachelor of Science - Sociology: Crime and Justice
Suffolk University
Boston, MA2017
Skills
- Attention to Detail
- Time Management
- Problem Solving Skills
- Quick Learner
- Written/Verbal Communication Skills
- Multi-tasking Skills
- Strategic Planning
- Team Management
- Flexibility
- Critical Thinking Skills
- Team collaboration
- Administrative Support
Awards
2015 Marine Corps Good Conduct Medal, Korean Defense Service Medal, 2014 Certificate of Commendation (Individual award) for meritorious service with Japanese military, Certificate of Appreciation for acts of gallantry with Japanese and Korean military, 2014 Navy & Marine Corps Achievement Medal, 2013 Navy Meritorious Unit Commendation, 2012 Sea Service Deployment Medal (w/1 Star), NATO Medal-ISAF Afghanistan National Defense Service Medal, Combat Action Ribbon, Afghanistan Campaign Medal (w/1 Star), National Defense Service Medal, Global War on Terrorism Medal
Timeline
Veteran Advocate
City Of Cambridge - Dept. Of Veterans' Services
02.2020 - Current
Aerial Observer (Corporal - Sergeant)
United States Marine Corps
11.2011 - 10.2015
Avionics Technician (Pvt First Class - Corporal)
United States Marine Corps
10.2009 - 10.2015
Master of Arts - Homeland Security
Northeastern University
Bachelor of Science - Sociology: Crime and Justice
Suffolk University
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