A creative up and coming professional, well-versed in successful sales techniques and approaches, relationship building and culturally competence. Motivated and experienced in multiple social media platforms.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
City Of Cambridge, Veterans Services
06.2021 - 06.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Executed record filing system to improve document organization and management
Restocked supplies and placed purchase orders to maintain adequate stock levels
Performed over fifty thorough wellness check calls throughout day while managing other tasks.
Barista
Starbucks
09.2022 - 01.2023
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Memorized over one-hundred recipes for specialty coffee beverages and seasonal offerings while crafting and serving over 200 drinks per day.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sales Associate
Ann Taylor And The Loft
07.2021 - 12.2021
Engaged with customers to build rapport and loyalty
Facilitated customer searches for products throughout the store and checked store system for merchandise at other sites
Monitored racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Sales Associate
American Eagle Outfitters
10.2019 - 07.2020
Engaged with customers to build rapport and loyalty
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Prepared merchandise for sales floor by pricing or tagging
Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Administrative Assistant
Sandra Scott
03.2018 - 07.2018
Managed relational database to store information for reference, reporting and analysis
Updated digital files for website accuracy to keep current with pending Social Media trends
Offered technical support and troubleshot issues to enhance office productivity.
Assistant Community Development Officer at City Of Cambridge, Community Services DepartmentAssistant Community Development Officer at City Of Cambridge, Community Services Department