Benice Myles
Saint Paul,MN
Summary
Goal-oriented Designated Coordinator with 2 years of expertise in the Mental health field supporting individual's diagnosed with mental health conditions. Associates Degree in Social work & Health. Successful in conducting accurate client assessments, developing effective support plans, communicating with stakeholders and facilitating patient-centric therapy. Focused on individual's advocacy while adhering to policies.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Senior Program Manager ICS
Residential Transitions Inc.
Mendota Heights, MN
05.2023 - Current
- Managing a team of direct care staff
- Supporting team members and clients in meeting their needs
- Providing training for established Mental Health Workers and onboarding new team members
- 245D documents (CSSP, ISPP, SMA, PCP)
- Ensuring 245D licensing compliance
- Therap experience
- Scheduling and attending clients support meetings with stakeholders and support teams
- Planning group events and activities for clients
- Scheduling 25 clients for their goal oriented one-on-one sessions with direct care staff.
- Ensuring client's receive approved direct care hours per day.
- Crisis management
- Developing new support strategies for clients in collaboration with their support team and natural supports.
- Assessing individuals needs.
Lead Mental Health Worker
Residential Transitions Inc.
Mendota, MN
10.2022 - 03.2023
- Assisting individuals developing and maintaining new coping strategies before, during, and after mental health crises
- Conducting meetings for 245D client documents (CSSP, IAPP, SMA and Person Centered Profile)
- Supporting adults with disabilities and mental health needs with their person-centered goals
- Assisting clients navigate community resources and discover useful community resources to meet their needs.
- Maintained documentation of client progress, services provided, and client updates on a daily, weekly and monthly basis
- Developed schedules for IHS sessions with clients
- Provided updates, and other necessary paperwork in a timely manner
- Worked with a team internally as well as externally with the support team of the individual
- Modeling and promoting healthy boundaries
- Supporting clients with decision-making by discussing risks and benefits of actions
Education
Associate of Arts - Health & Social Field
Fachhochschule Für Gesundheit & Soziales
Bremen, Germany 08-2018
Skills
- Employee Motivation
- Person-centered approach
- Developmental Disabilities knowledge
- Adults with disabilities knowledge
- Childcare, 6 years
- Training and mentoring
- Problem-solving skills
- Problem solving skills
- Time Management
- Working well in a rapidly changing environment
- Communication skills
- Therap
- Recordkeeping
- Administrative Oversight
- Regulatory Compliance
- Schedule Management
- Staff Supervision
Languages
German
Native/ Bilingual
Certification
- Driver's License
Timeline
Senior Program Manager ICS
Residential Transitions Inc.
05.2023 - Current
Lead Mental Health Worker
Residential Transitions Inc.
10.2022 - 03.2023
Associate of Arts - Health & Social Field
Fachhochschule Für Gesundheit & Soziales
- Driver's License
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