Benigno Terrones
Carrizo Springs,TX
Summary
Highly motivated professional with 12 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Experienced Truck Driver with expertise operating 18-wheelers and box trucks. Brings clean driving record, CDL A license, TANKER and current HAZMAT endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing accurate logs and paperwork.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Tanker Truck Driver
Avensis Energy Services
Pleasanton, TX
09.2023 - 03.2025
- Connected pump hoses and pipelines to transfer material.
- Worked flexible hours as needed in order to meet customer demands.
- Inspected tanks and pipes for signs of corrosion or malfunctioning equipment.
- Assisted in loading and unloading operations when necessary.
- Ensured that the tanker was loaded correctly by calculating weight limits, verifying product compatibility, and inspecting equipment for leaks or damage.
- Transported hazardous materials in accordance with all applicable federal laws and regulations.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Verified load against shipping papers to ensure accuracy of shipment.
- Processed shipment documents neatly and efficiently for each load.
Belly Dump Truck Driver
Alarcon Transport
Hutto, TX
08.2022 - 09.2023
- Maintained constant telephone or radio contact with dispatch center for instructions.
- Dumped material at designated sites using control levers located inside the cab of the truck.
- Noted and recorded receipt of materials on drivers' paperwork.
- Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
- Cleaned and maintained truck interior and exterior, including cab area, engine compartment, frame, wheels, tires and lights.
- Performed daily pre-trip inspections on the truck to ensure it was in good working condition.
- Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.
- Communicated with other drivers via two-way radio to coordinate pickup and delivery times.
Medical Equipment Transport Driver
Life Healthcare Services
Hialeah, FL
12.2021 - 08.2022
- Communicated with dispatch personnel regarding changes or delays in schedules due to traffic or weather conditions along route.
- Replaced supplies and disposable items to maintain inventory after each run.
- Instructed individuals on proper use of blood pressure monitors and other medical devices.
- Ensured that all safety protocols were followed during the installation process.
- Installed and tested medical equipment in accordance with manufacturer's instructions.
- Inspected malfunctioning medical equipment with test and analysis instruments.
- Attended regular training sessions related to health care transportation services.
- Inspected vehicles regularly for cleanliness and mechanical soundness.
- Performed vehicle safety checks prior to each trip.
Manager, Sales and Customer Support
Call Center Services Inc.
Cancun, Quintana Roo
03.2017 - 09.2021
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Managed operations budgeting, accounts payable and accounts receivable and payroll
- Resolved issues quickly through meticulous research and quick decision making
- Kept records for production, inventory, income and expenses
- Developed business and marketing plans and prepared monthly financial reports
- Set pricing structures according to market analytics and emerging trends.
Manager
Sunset World Resorts & Vacation Experiences
Cancun, Quintana Roo
07.2009 - 11.2016
- Trained employees on additional job positions to maintain coverage of roles
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions
- Set and managed performance benchmarks for call center employees
- Motivated and promoted team employees from within for key leadership roles
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Car Sales Executive
Lakewood Happy Motors
Lakewood, CO
01.2005 - 03.2009
- Greeted customers at arrival to build positive relationships and discuss vehicles
- Responded to inquiries from potential customers via email and telephone
- Showcased vehicle features and took customers on test drives in local area
- Managed sales negotiations and financing options
- Maintained high referrals and consistent repeat business due to first-rate customer service standards
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Car Sales Consultant
Mike Shaw Subaru
Denver, CO
10.2003 - 01.2005
- Greeted customers at arrival to build positive relationships and discuss vehicles
- Showcased vehicle features and took customers on test drives in local area
- Educated customers about sales processes, warranty requirements and service standards
- Checked purchased vehicles at delivery time for damage and completed remaining preparations
- Answered customer emails and telephone requests for information.
Education
GED -
North High School
10.2001
Some College (No Degree) in Marketing -
University of Denver
Skills
- Sales strategics
- Financial administration
- Task delegation
- Issue resolution
- Brand management
- Team building and leadership
- Employee coaching
- Hazardous Materials Handling
- Materials Transport
- Safe Driving
- Tanker and Hazmat Endorsements
- Problem-Solving Capabilities
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Certification
- CDL A
- TANKER ENDORSEMENT
- HAZMAT ENDORSEMENT
Timeline
Tanker Truck Driver
Avensis Energy Services
09.2023 - 03.2025
Belly Dump Truck Driver
Alarcon Transport
08.2022 - 09.2023
Medical Equipment Transport Driver
Life Healthcare Services
12.2021 - 08.2022
Manager, Sales and Customer Support
Call Center Services Inc.
03.2017 - 09.2021
Manager
Sunset World Resorts & Vacation Experiences
07.2009 - 11.2016
Car Sales Executive
Lakewood Happy Motors
01.2005 - 03.2009
Car Sales Consultant
Mike Shaw Subaru
10.2003 - 01.2005
GED -
North High School
Some College (No Degree) in Marketing -
University of Denver
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